Dental Front OfficeJoy F. Huggins, DDSSouthaven, MS 38672 Front office team member needed in Snowden District of Southaven, MS
PRIMARY RESPONSIBILTIES
Responsible for administering the day-to- day activities of the business office, including: maintenance of records of patients, scheduling of patients,accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system
SPECIFIC DUTIES
Reception Management-
Manage day-to- day operations of dental office
Open and close dental office according to office protocol
Review the office for a neat, professional appearance and make necessary changes
Answer and respond to telephone calls with professionalism
Maintain petty cash
Patient Management-
Greet and welcome patients and visitors to the practice
Check in patients according to office protocol, verifying and updating patient information
Manage recall and inactive patient system
Help explain office policy to patients
Confirm the next dayand#39;s appointments according to protocol and patients preferences
Schedule patients for efficient use of doctor and staff time
Check patient quick fill list to try to fill in cancellation or no show
Collect payment from patients at time of treatment
Make followup appointments as needed
Prepare financial treatment plans and present plan options at end of their appointment
Assist in treatment room as needed
Record Management-
Gather and accurately record insurance information on all patients
See that records are stored securely and handled in compliance with HIPPA privacy and security regulations
Accurately file patient information
Pull charts for next day
Insurance-
Update insurance information on all patients at all times
Submit treatment plans for predetermination of benefits
Prepare claims forms for patients with dental insurance
Organize supporting materials for claim forms,such as radiographs or written narratives
Mail or electronically submit claims forms from office
Assist in the resolution of problems with third-party payers
Post payments and reconcile production/recievables/deposit
