Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay

Minimum Qualifications

Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

View all Charlotte Jobs

Dental Assistant

Tartan Springs Dental Care - Concord, NC

Hygiene Assistant

Tartan Springs Dental Care is looking for a Hygiene Assistant to join our team. This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.

As a Hygiene Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.

What You’ll Gain 

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front-loaded education and training, providing you the opportunity to develop to your full potential

Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.

More about the role

Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
Conduct a thorough review of the patient’s health history to provide quality care.

Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
Utilize Dentrix for patient scheduling and record keeping.
Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
Partner with the providers and team to follow office systems and maximize office workflow.

Minimum Qualifications -

On the job training and additional certification may be required based on state requirements
High school graduate or GED Equivalent
Team Player

Ability to work in a fast-paced customer-focused environment.
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

Prolonged periods sitting and standing.
Must be able to lift and carry up to 45 pounds at times.
Availability to attend virtual training sessions (or in-person) periodically throughout the year.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Dental Assistant

Trinity Cosmetic & General Dentistry - Concord, NC

We're growing and hiring. We are looking for a dental assistant with a great personality. Minimum experience 1-2 years. We are a team-oriented practice and are looking for an enthusiastic, positive, dependable individual to join our team. As an applicant, you'd describe yourself as friendly, sociable and someone who goes the extra mile and can be counted on by the rest of your team. In this role you'll take responsibility of managing sterilization, taking xrays, and assisting our hygienists/doctor and creating awesome relationships with everyone who comes into contact with our office. The ideal candidate will have coronal polishing and xray certification, and demonstrate excellent customer service and communication skills. Must have: 1. Caring and friendly personality 2. Ability to multitask 3. Strong ethics 4. Must love to smile If this sounds like you and you're ready to start with our growing team, email us your resume to [sign in to DentalPost to see current contact info]

Office Manager Dental Front Office

Cannon Crossroads Dental Care - Concord, NC

Practice Manager of Operations

Cannon Crossroads Dental Care is looking for a Practice Manager of Operations to join our team!

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!

More about the role

Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

What You’ll Gain

Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

Minimum Qualifications

Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast-paced and customer-centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy; maintain patient confidentially and team ethics

Preferred Experience

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

Office Manager Dental Front Office

Cannon Crossroads Dental Care - Concord, NC

Practice Manager of Operations

Cannon Crossroads Dental Care is looking for a Practice Manager of Operations to join our team!

Why Heartland Dental?

More about the role

Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

What You’ll Gain

Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

Minimum Qualifications

Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast-paced and customer-centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy; maintain patient confidentially and team ethics

Preferred Experience

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Dental Assistant

Kempter Dentistry - Concord, NC

Kempter Dentistry is seeking a SKILLED DA2 with experience in implant surgeries, crown milling, lab tracking, and patient follow up. Phlebotomy, or a willingness to learn, is a plus. We are looking for an individual that is well presented with excellent communication skills. This person is friendly, reliable, highly organized, works well with all personality types, and has a calming manner with patients. They should be thorough in their work and in completing chart notes. Responsibilities include: Assisting during dental procedures, including implant surgeries with PRF and blood draws Sterilization Digital x-rays/CBCT Digital scanning Lab communication Room set-up and breakdown Detailed chart notes Opening and closing clinical duties Inventory management Equipment maintenance Qualifications: X-ray certification High School Diploma Dental Assistant Certification Knowledge of OSHA & HIPAA regulation Excellent customer service skills Knowledge of dental software This is a full time position. Hourly wages are competitive and comparable to work experience. Benefits include paid holidays, PTO, medical, vision, and 401k. **Please contact us through Dental Post only. We kindly ask that you do not contact the office. **

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All dental jobs in North Carolina

Dental Assistant

Dental Care at Alamance Crossing - Burlington, NC

Dental Assistant

Dental Care at Alamance Crossing is looking for a Dental Assistant to join our team.

As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

More about the role

Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
Conduct a thorough review of the patient’s health history in order to provide quality care
Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
Utilize Dentrix for patient scheduling and record keeping
Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
Manage supply and inventory levels, as well as place and expedite orders as needed
Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Minimum Qualifications

Working knowledge of dental procedures and terminology
Experience working in a fast-paced and customer-centric environment
If required under the state dental practice act, dental assistant certification and/or x-ray certification
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

1+ years of experience in a dental setting
Dentrix or other dental software experience
Dental assisting school certification

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting and standing
Must be able to lift and carry up to 45 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Orthodontic Dental Assistant

Gregory F Valeriano DDS PA - Charlotte, NC

Surgical Dental Assistant

Union Oral Surgery & Dental Implant Center - Monroe, NC

Established, non-corporate oral surgery practice hiring a FULL TIME and PART TIME experienced dental assistant. The candidate must be available to work in both our Monroe and Mint Hill/Charlotte locations. The applicant should be a well-organized dental assistant. The ability to be a team player, follow instructions and respect for dental office regulations is required. Applicants should be skilled in providing direct or indirect patient care and able to make office procedures as smooth as possible. Competitive pay, health insurance and retirement benefits offered for full-time employment.

Dental Front Office

Aten Garofalo Dentistry - Charlotte, NC

Dental Front Office

Smiles by Payet - Charlotte, NC

Dental Hygienist

Mint Hill Smiles - Mint Hill, NC

Join Our Team as a Dental Hygienist at Mint Hill Smiles! 🦷✨ Are you a compassionate Dental Hygienist looking for an opportunity to grow professionally while making a positive impact on your patients? Do you love working in a collaborative, fun environment where your skills are valued, and your contributions make a real difference? If so, we want YOU to be a part of our amazing team! At Mint Hill Smiles, we’re all about providing top-notch care in a welcoming, patient-focused environment. We’re a general dental practice located in beautiful downtown Mint Hill, North Carolina, and we’re looking for a Dental Hygienist who shares our core values of compassion, growth, and responsibility. What You’ll Love About Working with Us: -Compassionate Care: You’ll be a key player in creating positive, unique, and memorable experiences for each patient. Our team connects with patients on a personal level and provides the highest standard of care. -Continuous Growth: We believe in constant professional development. Whether it’s learning new techniques, staying on top of the latest dental trends, or expanding your skills, we encourage and support your growth every step of the way! -A Fun, Cohesive Team: Enjoy working with motivated and interesting coworkers who support each other and genuinely enjoy what they do. From team-building events to fun social activities, we keep things lively and engaging! -Community Involvement: We’re proud of our strong ties to the community and are actively involved in local events. Plus, we have a robust social media presence that helps us stay connected with our patients and the surrounding area. What You’ll Be Doing: -Providing top-tier dental hygiene services with a gentle touch and a big smile. -Building lasting relationships with patients by educating them on the importance of oral health. -Following protocols with precision and attention to detail, and helping the team stay organized and efficient. -Utilizing cutting-edge technology to ensure the highest quality of dental care. What We’re Looking for: -A passionate Dental Hygienist who genuinely cares about patients and strives to provide the best care possible. Someone who values compassion, growth, responsibility, and full engagement. -A team player who enjoys working in a supportive environment and is ready to bring fresh ideas to the table. Required: Current dental hygiene license in North Carolina, and a commitment to staying up-to-date with professional standards and certifications. Perks & Benefits: -Competitive salary with opportunities for performance-based bonuses. -Support for continuing education and professional development. -A welcoming, tight-knit team that celebrates your successes. -The opportunity to work with cutting-edge dental technology. If you’re excited about working in a practice where your skills are valued, your growth is supported, and your contributions truly make a difference, we want to meet you! Apply now and join our team at Mint Hill Smiles! We can’t wait to see how you’ll shine with us! 🌟

Office Manager Dental Front Office

Dental Care at North Creek - Huntersville, NC

Practice Manager of Operations

Dental Care at North Creek is looking for a Practice Manager of Operations to join our team!

Why Heartland Dental?

More about the role

Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

What You’ll Gain

Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

Minimum Qualifications

Dental Experience
Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast-paced and customer-centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy; maintain patient confidentially and team ethics

Preferred Experience

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Dental Assistant

Tartan Springs Dental Care - Concord, NC

Hygiene Assistant

What You’ll Gain 

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front-loaded education and training, providing you the opportunity to develop to your full potential

Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.

More about the role

Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
Conduct a thorough review of the patient’s health history to provide quality care.

Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
Utilize Dentrix for patient scheduling and record keeping.
Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
Partner with the providers and team to follow office systems and maximize office workflow.

Minimum Qualifications -

On the job training and additional certification may be required based on state requirements
High school graduate or GED Equivalent
Team Player

Ability to work in a fast-paced customer-focused environment.
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

Prolonged periods sitting and standing.
Must be able to lift and carry up to 45 pounds at times.
Availability to attend virtual training sessions (or in-person) periodically throughout the year.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Dental Front Office

Scott A Young, DDS - Charlotte, NC

Dental Assistant

Farmington Village Dental Care - Charlotte, NC

Business Assistant

Farmington Village Dental Care is looking for a Business Assistant to join our team.

More about the role

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay

Minimum Qualifications

Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Who is Heartland Dental?

View all jobs in North Carolina

DentalPost resources

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Find a job you love

Job searching is hard work. DentalPost is here to guide you with best practices and tips to find not just any job - but the right job. Download our Jobseeker Toolkit for information and resources to help you search and apply, interview with confidence and negotiate your next job offer.

Make a better match

DentalPost assessments are always free to jobseekers. Taking them will increase your odds of finding your perfect employer match. Whether you are searching for your next job or wanting to grow in your current one, knowing yourself will help you become a better dental professional and person. Get started now!

See how you compare

DentalPost surveyed thousands of dental professional nationwide about their salary, compensation, bonuses, benefits and work conditions in their dental teams and offices. View the results for a breakdown of salary insights by position.