ID: 540818
Dental Front Office Job Posting
Confidential Employer

Description

- Schedule: Mon–Thu, 8:00 AM – 5:00 PM (1-hour lunch) | Fri, 8:00 AM – 1:00 PM -Position Type: Full-Time Our growing, state-of-the-art practice in Hamilton Mill is looking for an exceptional Front Desk Coordinator to join our friendly, caring, and highly communicative team! We pride ourselves on providing top-tier patient care and kindness, and we are looking for a flexible, growth-minded professional who complements our positive work culture. ⚠️ Important Application Requirement: We are strictly reviewing candidates with a minimum of 5 years of Dental Front Desk experience. If you do not meet this qualification, please do not apply. ## Key Responsibilities Under both direct and indirect supervision, you will serve as the face and voice of our practice, managing routine clerical, administrative, and financial functions: -Patient Experience: Welcome patients, answer inquiries, manage phone lines, and provide exceptional customer service. -Scheduling: Efficiently fill, manage, and confirm daily schedules and appointments. -Insurance & Billing: Verify insurance benefits, respond to Explanations of Benefits (EOBs), and accurately track/balance credit transactions. -Treatment Coordination: Present treatment plans, explain cases clearly to patients, and collect fees/copays. -Administration: Maintain organized paper and electronic files, and draft professional correspondence to patients and insurance providers. ## Job Requirements -Software: Must be highly proficient in Dentrix. -Compliance: Maintain the highest level of confidentiality in accordance with HIPAA standards, and strictly adhere to OSHA and office safety guidelines. -Communication: Demonstrate active listening, excellent reading comprehension, and strong verbal/written communication skills. -Professionalism: Maintain a detail-oriented, professional demeanor at all times (including comfort working around standard clinical sights/smells, such as blood). -Adaptability: Possess a flexible, open-minded attitude with a willingness to assist in other areas of the office as duties evolve. ## Qualifications -Experience: Minimum of 5 years of dedicated dental front desk experience (Required). -Education: College diploma (Required). If you are a qualified professional looking to grow with a wonderful team, we want to hear from you! Please reach out to schedule an in-person interview so you can meet our team and tour our beautiful, state-of-the-art practice. We look forward to meeting you soon! 😊