ID: 552850
Dental Front Office Job Posting
Suwanee Smiles

Description

We are seeking a Dental Front Desk Coordinator who is passionate about helping patients and managing the administrative flow of a busy dental office. You will be the first point of contact for our patients, setting the tone for their entire visit. The ideal candidate is professional, detail-oriented, and comfortable discussing treatment plans and financial arrangements. Key Responsibilities Patient Experience: Warmly greet patients upon arrival, manage check-in/check-out procedures, and answer phone calls with a smile. Scheduling: Efficiently manage the appointment schedule to maximize productivity and minimize gaps, including confirming appointments and filling cancellations. Insurance & Billing: Verify insurance eligibility and benefits prior to appointments, process claims, and accurately collect co-pays and past-due balances. Treatment Coordination: Present treatment plans to patients, explaining clinical needs (as communicated by the doctor) and financial options clearly and compassionately. Records Management: Maintain accurate patient records in our practice management software, ensuring all forms and HIPAA consents are up to date. Office Flow: Coordinate with the clinical team to ensure a smooth patient hand-off and efficient daily operations. Qualifications & Skills Experience: 1 years of dental front office experience preferred. Education: High school diploma required; college coursework or dental certification is a plus. Technical Skills: Proficiency with dental software OPEN DENTAL and Microsoft Office/Google Workspace. Communication: Excellent verbal and written communication skills; ability to explain complex insurance or dental terms simply. Attributes: Strong multi-tasking abilities in a fast-paced environment. Professional appearance and demeanor. Self-motivated and reliable. What We Offer Competitive hourly wages based on experience Benefit 1: Paid Time Off / Vacation Benefit 2: Dental benefits for employee and immediate family Benefit 3: 401(k) Match Opportunities for professional growth and training in a modern digital practice.