ID: 554884
Dental Front Office Job Posting
Smile Makers of Georgia

Description

Hybrid Dental Coordinator (Front Desk + Dental Assistant) Position Overview Smile Makers of Georgia is seeking a dynamic, patient-focused Hybrid Dental Coordinator who thrives both at the front desk and in the clinical setting. This role is ideal for someone who enjoys building patient relationships, ensuring smooth operations, and stepping in chairside when needed. ****Please note that experience in both roles is a requirement to be considered for this position*** You will be the first impression of our practice and a key support to our clinical team—helping deliver an exceptional, seamless patient experience from check-in to treatment completion. Key Responsibilities - Front Desk / Patient Coordination (Primary Role) - Greet patients with a warm, confident, and professional demeanor - Manage scheduling, confirmations, and patient flow efficiently - Verify insurance and explain benefits clearly - Present treatment plans and support case acceptance conversations - Handle billing, payments, and financial arrangements - Maintain accurate patient records in practice management software (Dentrix/Open Dental preferred) - Answer phones with energy, clarity, and excellent communication skills Key Responsibilities - Clinical / Dental Assisting Support (Secondary Role) - Assist doctor chairside during procedures as needed - Prepare and break down operatories - Sterilize instruments and maintain infection control standards - Take digital X-rays and intraoral scans (if certified) - Support patient education and comfort during visits - Help maintain smooth clinical flow during busy periods Ideal Candidate Profile - Experience in both dental front office and assisting (preferred) - Strong understanding of dental terminology, procedures, and insurance - Excellent communication and people skills - Confident in discussing treatment and finances with patients - Highly organized, detail-oriented, and proactive - Team player with a positive, can-do attitude - Ability to multitask and adapt in a fast-paced environment What Makes You Stand Out - Proven ability to increase case acceptance - Experience with treatment coordination - Cross-trained and comfortable switching between roles seamlessly - Strong emotional intelligence with patients - Leadership mindset and accountability Why Join Smile Makers of Georgia? - Supportive, growth-oriented team culture - Opportunity to expand both administrative and clinical skills - Competitive pay based on experience - Career advancement opportunities - A practice that truly values patient experience and team excellence Growth Opportunity This position offers clear potential for advancement. Based on individual performance, leadership initiative, and contribution to strengthening overall team performance, the role will transition into a higher-level position with expanded responsibilities and increased compensation opportunities. What We Offer Supportive and friendly team environment Consistent 4-day work week 5 days PTO per year (accrued over time) Monthly bonus based on office collections Opportunity for career growth within the practice Competitive compensation based on experience If you are looking for a change and is passionate about patient care and enjoy being the bridge between clinical excellence and outstanding customer service, we would love to meet you! Apply today and schedule your working interview.