ID: 557216
Dental Front Office Job Posting
Grady Dental Care

Description

At Grady Dental Care, we provide exceptional, patient-centered care in a warm environment. Our team values professionalism, accuracy, and seamless patient care. We are looking for a detailed, dependable professional to lead our front office and optimize our insurance operations. This role combines patient concierge service with advanced financial operations. You will manage the daily front desk flow while taking complete ownership of the dental insurance cycle. The ideal candidate understands dental codes, thrives on solving insurance puzzles, and secures proper reimbursement for our patients. Optimize insurance billing by submitting clean electronic claims daily. Verify dental benefits in detail before patient appointments. Post insurance payments and patient copays accurately into accounts. Resolve claim denials through proactive appeals and research. Manage aging accounts receivable to keep outstanding balances low. Explain financial options and out-of-pocket costs clearly to patients. Greet patients and answer phones with professionalism and warmth. Dental experience is a must but Eaglesoft knowledge is a plus.