Dental Front Office Dentistry of Kingwood, PLLCHumble, TX 77339We are on a mission to change our Kingwood, TX community through quality dentistry and we’re looking for a full-time (35-40 hours weekly) Treatment Coordinator to help us do it. The ideal candidate will be friendly, outgoing, highly organized and a problem solver. He or she will have excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment.
A Day in the Life of a Treatment Coordinator at Dentistry of Kingwood
On any given at Dentistry of Kingwood, you can expect to encounter the following
* Arriving [15 minutes before start time] to be ready to go at 8 AM or 7:30 AM and huddle at 6:45 AM and 7:15 AM depending on the day .
* Working with a driven team of 8.
* Managing the care of patients who are primarily aged 55-99.
* Working in an office that cares about their employees.
* Treating every patient like family.
* Presenting treatment plans and financial arrangements in an eloquent manner
* Following up with large treatment cases and fulfilling specific patient requests
* Explaining treatment financing in a guided fashion that best fits the patients needs
* Assisting in all administrative tasks at the front desk including answering phones, and collecting payments
* Attending to patient responsible collections in a timely manner
About Dentistry of Kingwood
At Dentistry of Kingwood, we believe in Teamwork, being ethical and patient focused. These values have helped the practice grow since it was purchased in 2011 from Dr. Bell which was a 30 year old practice at the time since then we have bought and partnered with 2 other dental offices.
This role is for you if…
* You love working in a(n) organized environment
* You thrive when get patients positive feedback.
* You enjoy great communication
* You love working with amazing patients
* You can’t live without loyalty and respect.
* You absolutely love coming to work
* You are comfortable having financial conversations with patients and fielding objections
* You have exceptional communication skills with the ability to demonstrate these skills in both face-to-face and electronic formats including but not
limited to telephone and email systems with special attention to detail and accuracy
* You have an ability to prioritize and plan ahead
* You are comfortable speaking in front of others or groups of people
* You demonstrate a positive attitude, self-motivation, organization, and resourcefulness
* You accomplish tasks and projects in a timely manner that allows to assist in day-today operations
* You are able to demonstrate as many administrative tasks as possible i.e. answering phones, collecting payment, etc
* You are driven by results, solutions, and impact
This role is not for you if...
* You are uncomfortable talking about money with patients
* You have difficulty selling the value and benefit of proper dental care and relating that to an investment amount
* You prefer to work behind the scenes as opposed to directly with people
* You have difficulty identifying opportunities for improvement and are content with the status quo
* You treat this position as a job and not a career
* Negative attitude
* Laziness
* The “that is not my job” attitude
What Winning Looks Like...
* We support you in winning by reviewing metrics related to treatment case acceptance, reappointment rates & treatment scheduling, financial
arrangements, and treatment plan follow up 2 days, 2 weeks and 2 months and providing support and training to set you up to succeed!
* You are able to help provide financial arrangements and support to patients have the need for comprehensive dentistry
* You are the primary liaison for all financial related questions and solutions
What we offer to our employees is:
* Health Insurance after the first 90 days
* 2 weeks paid vacation after a year
* Paid holidays after the first 90 days
* Bonus structure
What’s Next?
Still want to join our team? Great! If you have 3+ years of experience effectively completing treatment acceptance and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it’s right, it’s right. If after reading the full job description you are thinking, “this sounds PERFECT for me," Then we want to get to know you. When you join the team here at Dentistry of Kingwood you can expect every day to be a fun adventure that you get to experience with a driven group of cool people. We strive to work hard and have great teamwork and hope you will too.