2022 SALARY SURVEY REPORT
Between August 2021 and September 2021, DentalPost surveyed more than 13,000 dental professionals, including dental practice front office team members. We received input from all key “front office” team roles, including Dental Practice Managers/Administrators, Dental Billing Specialists, and General Front Office Staff Members.
Following are highlights and takeaways for Dental Billing Specialists.
None of the billing specialists who responded had less than three years of experience in the dental industry. Slightly more than half had 20+ years of experience.
Nearly 67% work 36+ hours a week.
58% are “satisfied” with the hours they work.
Nearly 88% of the responding billing specialists are paid an hourly rate. The following chart shows the average annual income of billing specialists, who work more than 30 hours a week, by years of experience.
Their average full-time income in private dental practices was $42,100. In corporate dental practices, the average full-time income was $47,700.
Only 10% of responding billing specialists who work full time reported an annual income of $60,000 or more, and 10% reported an annual income of less than $31,000.
The reported hourly rates of billing specialists ranged from $13.00 to $36.00. The median hourly rate was $22.00 (50% of respondents make this amount or more).
71% of responding billing specialists received a pay raise in the last two years.
Despite the high percentage of billing specialists receiving pay raises, 43% are “dissatisfied” or “very dissatisfied” with their income.
Open comments indicate some billing specialists are discontented with the earnings glass ceiling in their profession. Survey data suggests the glass ceiling is more than just a perception. (See the “Average Billing Specialists’ Income by Years of Experience” chart above.)
The largest percentage (36.5%) has been with their employer only 1 to 4 years.
Just over 44% plan to retire within the next decade, 5% within the next 2 years.
One third applied for a new job in the last year.
One third plan to apply for a new job in the next year.
The average salary of the billing specialists who intend to apply for new jobs is $42,800, and the median income of this group is $39,600.
Get the full report for insights into benefits & bonuses for all front office team member roles, including dental practice managers / administrators and general front office staff members.