When new practitioners are encouraged to offer evening and/or Saturday hours to improve patient accessibility, it’s easy to infringe upon family time for both the doctor and his or her employees. Understanding one’s practice numbers and having a daily production goal, however, can be liberating. Offering extended practice hours does not have to adversely impact […]
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Owning and running a successful dental practice is no easy task. Apart from overseeing all the ongoing dental procedures, a dentist must also place focus on the smooth functioning of the organization as a whole. Focus on day-to-day operations in necessary as it helps achieve a vital element of any successful business – exceptional customer […]
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Calls to schedule recare and hygiene appointments are the most frequent outgoing calls in dental offices. How the front desk handles those calls is paramount to creating a full and productive hygiene schedule. How do you explain the need for ongoing care, hygiene appointments, and perio exams? Certain situations became commonplace, and after thirty years […]
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When it comes down to it, running a dental practice is largely a numbers game. The ultimate goal is to reduce expenses while increasing revenue. If you’re looking to increase your practice’s business efficiency, an easy way to begin is to help your front office boost its productivity. A lot goes on at your front […]
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Not long ago I was asked how my personal core values correspond with those of my workplace. Since it’s mine, they’re the same! That’s not always the case for others, however, as employees may have substantially different values than those of their employer. If our core values are fundamental beliefs, they are part of us […]
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Like most of us in this industry, I have one foot in dentistry and one foot in “real life.” One of my biggest goals is to keep balanced, so I don’t lose my footing in either world. Each world is busy, so I’m always on the balls of my feet, it seems. I’m the mother […]
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What is one of the single most important requirements for the successful engagement of patients? What is likely missing from getting patients to proceed with case acceptance and treatment that you’ve recommended? What might be lacking in your practice when it misses its goals? In all likelihood, in regard to each of these specific areas, […]
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There is no doubt about it. Job interviews can be scary and nerve-wracking. You are anxious and working hard to sell yourself so this dental office will hire you. While we might dread them, the interview is a crucial time to determine what kind of office it is and if you can see yourself working […]
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This may get me in trouble with the marketing gurus I know and respect. For that, I am sorry (sort of). I think any dental office that focuses their attention on social media to get new patients will be sorely disappointed. Before the marketing masterminds get too upset with me, I want to explain. If […]
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After we sent out the questionnaire looking for the Top Dental Practices of 2017, we were amazed at the responses that we received from professionals across the country. It’s inspiring to know that dental practices are passionately focused on putting their employee’s and patient’s needs first (though we really expected nothing less from the DentalPost […]
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