dental culture
How High Is Your EI? Emotional Intelligence is the New “Smart.”
December 13, 2019
Tonya Lanthier
Did you know that your ability to recognize and respond to your emotions can directly tie to your level of success in life? It’s called “Emotional Intelligence” (EI) and it is defined by how aware and in control we are of our emotions, how we express them, and how we handle them. Studies show that emotional […]
How to Build a Marketing Culture Within Your Practice
December 11, 2019
Whitney Speir
To continue to grow and thrive, dental practices must invest in marketing. There are many avenues that can be a part of a successful dental marketing strategy, including efforts that can be handled within the office, like blogging, posting on social media, asking for reviews, sharing referral programs and special offers, and more. But… It […]
4 Networking Tips for Dental Professionals
November 20, 2019
Kara Masterson
Medical and dental professionals should be constantly engaged in a lifelong learning process. There are so many new procedures and treatment options being uncovered on an annual basis that it requires constant vigilance in order to stay on top of it all. This is especially important for dentists. The temptation might be to remain so […]
The Cost of a Bad Hire
November 08, 2019
The DentalPost Team
Can you imagine how (understandably) frustrated your team would be if you hired your mom, wife or girlfriend for a job they were totally unqualified for? While hiring mistakes usually are not that blatant, whenever a new hire is a bust, your trusted employees may feel let down, almost betrayed, that this person is not […]
HIPAA and Dental Records: What Do You Need to Know?
November 08, 2019
Adrian Johansen
Many healthcare professionals forget about the sensitive nature of dental records when it comes to cybersecurity breaches, privacy, and confidentiality. Patient profiles in dental offices contain many of the elements of private health information that are governed by federal law. If you are applying for an administrative or medical records position in the dentistry field, […]
Be a Boss People Love to Work For
October 11, 2019
Tonya Lanthier
Only 33 percent of workers feel “engaged” in their work, according to a recent study by Gallup. Worldwide, these numbers are even worse at just 13 percent of workers saying they are engaged! I believe that life is largely about learning and growth. They do not teach us this in dental schools. And I have […]
4 Important Relationships Dental Offices Need to Have
October 09, 2019
Anica Oaks
No business is an island, and no dental practice can be successful without the right help. If you’re running a dental office, you need to make sure to cultivate certain relationships. Below are four professional relationships that every dental office needs to maintain. Marketing Professionals Marketing is the lifeblood of any business. Having connections in […]
4 Reasons You Should Be Celebrating Customer Service Week
October 07, 2019
The DentalPost Team
Have you ever called a company’s support number only to find yourself stuck navigating dial pad responses and arguing with a robot? These days, getting a real person on the phone at a business is nearly unheard of. Automated phone services, AI messaging, and other prerecorded voice systems have replaced traditional customer service portals. There’s […]
Taking Control of Your Time
October 04, 2019
Tonya Lanthier
Taking control of your time is different for every individual. There is an important question to ask yourself, “What do I want?” What defines success for you? A bigger paycheck? A bigger house? A more prestigious job? Identifying those goals is the first step. Whether financial, career or personal, making positive changes in your life […]
4 Ways to Find the Perfect Person to Take Over Your Dental Practice
September 20, 2019
Anica Oaks
You’ve put your heart and soul into growing your dental practice. You have a whole slew of clients who love your services and have supported your paycheck for years. You want to ensure those clients are properly cared for in the future after you leave the practice. Here are some great tips to assist you […]
Compensation Trends for Working Moms
September 13, 2019
The DentalPost Team
Staying on top of labor trends in dentistry is important for everyone, but especially for working moms. A working mom needs to understand what’s happening so she can plan ahead for herself and her family. Here’s the overall picture of what’s popular, what’s on its way out, and what’s next with compensation trends in the […]
Why Emotional Intelligence is Crucial to Hiring the Right Candidate
September 06, 2019
Tonya Lanthier
What is Emotional Intelligence? How much do I have? The Oxford dictionary defines Emotional Intelligence (EI) as “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” Some experts boil this down to balancing what’s in the head and in the heart, and approaching a challenge […]
The 7 Best Exercises for Dental Professionals
July 15, 2019
The DentalPost Team
Sitting hunched over patients’ mouths for several hours a day is extremely taxing on your body. Dental hygienists and dentists are prone to problems as a result of poor working posture, eye strain, and unnatural hand positioning. Regular exercise, however, can help you minimize those problems and enjoy benefits such as: Greater comfort while working […]
5 Dental Marketing Tactics to Bring New Patients
July 03, 2019
Meggie
With the increasing competition in the dental industry, it makes it more critical that you have effective marketing. Online marketing is the best way for your clinic to generate more patients if done correctly. The fact is most of your dental customers are online now. The best way to reach out to them is if […]
The Dental Lab Technician: A Unique Member of Your Dental Team
June 21, 2019
Caitlin Dawson
Often forgotten, the dental lab technician (tech) is a valuable member of any dental team. We’re usually huddled away in a separate location, sometimes miles away, musing over a case. The “out of sight, out of mind” adage holds true, but it doesn’t have to. Your preferred lab tech may not be in your immediate […]
How the Dental Industry Is Becoming More Eco-Friendly
June 17, 2019
Adrian Johansen
What is your dentist doing to reduce their carbon footprint? Every year, we learn more and more about the threat of climate change, and over the last several years, many industries have been looking to make a difference. They understand that climate change can have adverse effects, and they want to do their part to […]
Lessons Learned From “This Beautiful Trauma”
June 10, 2019
Tonya Lanthier
Millions of women know what it is like to start again, whether it is moving on from a job that has become toxic, or boldly making a change in a family situation that is no longer fulfilling. For me, the struggle has been real over the past few years. Divorce can be a tangled combination […]
5 Must-Have Smartphone Apps for Dental Professionals
June 07, 2019
The DentalPost Team
As the saying goes, “there’s an app for that” and dentistry is no exception. From studying x-rays to making appointments, we rely on apps to help us more efficiently do our jobs. However, with the multitude of apps out there, it can be difficult to determine what deserves a download. So we’ve pulled a few […]
How to Handle a Difficult Patient
May 31, 2019
The DentalPost Team
There’s very little as frustrating as a troublesome patient. Unfortunately, difficult patients will always exist. You can be the ultimate professional, meeting your patient halfway every time, and they might still find a reason to be angry. It’s not right, but it’s the reality. The difference ultimately depends on your reaction. Here are some expert […]
How to Become a Dental Blogger
May 31, 2019
Jacob Dillon
In the digital world that we live in today, there is no better way to promote your service than by writing awesome content about it to publish on the Internet. If you are thinking of using blogging as a means of marketing your dental services, you have come up with the right strategy to distinguish […]
Six Ways for Dental Assistants to Connect With Their Patients
May 31, 2019
Jane Hurst
Dental assistants are the first people patients meet when they go to their dental appointments. As a dental assistant, you should try to connect with your patients and help them relax and be happy with their choice of dentist. Here are six ways that you can connect with your patients. Pay attention to your patient […]
5 Great Gifts for Dental Professionals
May 17, 2019
The DentalPost Team
Whether it’s a special occasion, trying to impress a boss or a dental office gift exchange, there’s always a reason to be on the lookout for gifts. Let’s take a look at 5 of the best dental-themed gifts out there! Tooth Planter for the Dentist’s Office If someone in the practice has a green thumb, […]
5 Ways to Handle a Difficult Coworker
May 10, 2019
The DentalPost Team
Every working professional runs into a problematic coworker eventually. It’s simply the odds of working with other people. Not everyone you work with will mesh or vibe with your personality or work style. While you can solve a lot of these situations by just ignoring the person, bad coworkers can become a serious issue if […]
New Arizona Law Making it Easier for Practicing Dental Hygienists
April 29, 2019
Amanda Hill
Moving is hard. Not just the packing, house hunting, school searching and don’t even get me started about finding an emergency contact for your kid’s paperwork, but if you hold a professional state license it could be a career ender. I have been a Navy wife for over 20 years and a Registered Dental Hygienist […]
Dental Impact 2019 RDH Entrepreneur Women’s Summit
April 25, 2019
The DentalPost Team
This weekend (May 3-5, 2019) marks the 2nd annual Dental Impact RDH Entrepreneur Women’s Summit at Lake Rabun in Georgia! We’re excited to embark on this journey with some familiar faces and some new ones. Last year, we had an amazing group of women (pictured above) and equally amazing speakers attend the Summit. Let’s reflect […]
Gen X in the Dental Office
April 18, 2019
Amanda Hill
Let’s move down the years to the Gen Xers. Gen X was born roughly between 1965-1976. They were raised during a time of change that negatively impacted the family. Divorce and a trend to double income households left them often on their own. Formative events during their lifetime: Fall of the Berlin Wall Challenger explosion […]
Baby Boomers in the Dental Office
April 18, 2019
Amanda Hill
Understanding each generation and why they are the way the are, will help us to not only work better together but give us the opportunity to tailor our communication and responsibilities, leading to greater job fulfillment. Let’s begin with the Baby Boomers, usually born between 1946 and 1964. For many years they were the largest […]
Working Across Generations
April 18, 2019
Amanda Hill
I recently attended a dental convention and on the exhibit hall floor I heard the same complaint over and over again: “It’s so hard to find good staff and even harder to keep them.” There was a resounding generational complaint, “These Millennials just don’t have any commitment.” A dentist who is obviously a Baby Boomer […]
7 Things Dental Office Managers Do That Keep Us Sane
April 18, 2019
The DentalPost Team
At the center of every great dental office is a tireless dental office manager. They’re typically the first ones in and the last ones out and make sure that our paychecks drop on time (something we’re all extremely thankful for). Let’s face it, as hygienists, assistants, and dentists, we just couldn’t do it without them. […]
Is an Unhealthy Lifestyle Affecting your Oral Health?
April 18, 2019
Mary Jones
When was the last time you spared a minute to think about your oral health? It’s a weird question, isn’t it? Credit it to our upbringing or to our busy lifestyles, the maximum effort most of us put on our oral health is the mere brushing in the morning. Thanks to bigger MNCs coming up with […]
How to Improve your Leadership in your Dental Practice
April 16, 2019
Lianna Arakelyan
While the majority of dentists acknowledge their role as leaders in their organizations, many are unsure about what they need to do to offer leadership for their workers. If you want to venture into the dentistry industry, you must have the traits of being a skillful leader. Note that you will be the ultimate CEO […]
Why Writing Skills Are Obligatory For a Dentist
April 02, 2019
Stella Lincoln
Let’s be honest; how many dentists have you seen who excel in writing skills? I know the answer would not be an encouraging one by any standard. Writing is not usually considered a dentist’s cup of tea. Probably, because they are not aware of the importance of this must-have factor. Let’s discuss the undeniable significance of […]
The Rise of Women in Dentistry
March 05, 2019
Tonya Lanthier
International Women’s Day gives us a chance to reflect on the advancements and successes of women across all professions and lifestyles, but as the percentage of female dentists in our industry continues to rise (32% as of 2018), it’s especially important to celebrate women’s achievements in the dental industry! While the dental field is (and […]
Why do you love being a dental assistant?
March 04, 2019
The DentalPost Team
It’s Dental Assistants Recognition Week, so we asked DAs on Facebook, Twitter, and Instagram, “Why do you love being a dental assistant?” and received so many enthusiastic responses! Here’s what you had to say: “I love what I do, giving people confidence again is a wonderful thing. Also calming their fears because I work for […]
Here’s What to Know About Dental Jobs in 2019
January 29, 2019
The DentalPost Team
Last year, we released an updated salary survey for dental hygienists and dental assistants. As dictated in the blog, dentistry is experiencing strong industry growth overall, and many professionals are seeing the impact of that with increased salaries and better benefits. In order to get a better understanding of how our nearly 4,000 respondents compared […]
How to Build a Career in Dentistry
January 22, 2019
Brooke Faulkner
Like many other fields in the medical industry, the dental industry is growing every year, and there are more demands for qualified candidates than ever before. But there are far more opportunities than just working as a dentist. While they earn far less than a dentist, a dental hygienist can make a pretty good salary […]
4 Dental Technology Trends to Follow in 2019
January 08, 2019
The DentalPost Team
With an industry as advanced and tech-focused as dentistry, change is inevitable. But the ability to embrace new technologies and techniques is what is keeping dentistry at the cutting-edge of healthcare. In planning your year ahead, here are some dental technology trends to keep your eye on in 2019! More Automation You’ve likely already seen […]
How to Set (& Achieve!) Your Career Goals in 2019
December 27, 2018
The DentalPost Team
At any holiday gathering, you’re likely to get asked by an inquisitive relative: “What are you up to these days?” “Where are you working?” “Do you like your boss?” While these questions can be annoying, in reality, the turn of the year is a great time to think about your career and reevaluate your goals. […]
3 Feel-Good Dental Volunteering Stories
December 18, 2018
The DentalPost Team
This year was filled with some talented dentists, hygienists, assistants, and office staff donating their time and talents to better others who, for whatever reason, were unable to get the help they needed. To end the year with a smile, here are 3 stories we think showcase just how great the professionals in our industry […]
How to Write a Professional Dental Resume
December 17, 2018
Jennifer Broflowski
Nothing can be compared to that sweet feeling when you get the first salary at your new job. But being hired today is not an easy task at all. Unfortunately, any medical worker, like any other worker, must write a resume before start working in the field of dental medicine. If thinking about CV completion makes […]
Thinking About Changing Jobs? Here’s Why You Should.
December 11, 2018
The DentalPost Team
Maybe you’re moving. Maybe you’re just looking for a change of scenery. Whatever your reasoning may be, quitting your job will have a big impact on your life. Thankfully, changing jobs can be fantastic for your career. If you’re on the fence about whether or not to try for a new job, let us give […]
Need a Vacation? Here’s How To Request Time Off Work
December 04, 2018
The DentalPost Team
As much as you want to occasionally take time off of work, there is always an internal or external pushback. You may think things like, “My practice needs my help”, “Will I be able to find a temp to fill in for me?” or, “What will my boss think if I take some time off?” Why […]
Creating Your Perfect Dental Resume
December 04, 2018
Grace Carter
Crafting your perfect dental resume will put you on top of the pile, so it’s well worth taking the time to show your skills in the best light and get noticed by future employers. Your skills, like you, are unique but if your resume lets you down, you won’t get past the door. If you […]
The Story Behind The Purple Tree Challenge
November 27, 2018
Tonya Lanthier
So… I’m sure you are wondering, “WHY a purple Christmas tree?” There are three reasons. One goes back to my childhood tradition; the other relates to my passion for dentistry; the last is about giving back to something bigger than ourselves. It is often said that our circumstances define our journeys. In my case, these […]
Why Are You Thankful to Work in Dentistry?
November 20, 2018
The DentalPost Team
As the year comes to a close, the season of gratitude allows us to reflect on what we’re truly thankful for. To celebrate the season, we’re reflecting on responses from our DentalPost community answering the question, “Why are you thankful to work in dentistry?” Here is what they said: Carol D. – I am now […]
How to Quit Your Job Like a Pro
November 13, 2018
The DentalPost Team
If you’ve ever had to quit a job, you know it can get messy and emotional. Tempers flare, confusion ensues, feelings get hurt — quitting a job isn’t an inherently easy thing to do. But people do it every day. It’s a necessary part of growing in your career, and the anxiety of quitting your […]
3 Ways to Manage Time When Working in Multiple Dental Clinics
November 13, 2018
Alexandar Jack
Many dentists are now expanding their dental practices and employing associate dentists so that there are 2 or more branches under the same management. Some practices are more like business chains, with branch offices found in multiple cities. Because of this, they are able to offer lower, competitive fees that drive in new dental […]
Top Dental Practices of 2018
November 06, 2018
The DentalPost Team
DentalPost’s Top Dental Practices celebrates the very best in dentistry every year. In 2017, we chose three outstanding practices, focusing on employee benefits, leadership, and quality of care. It was particularly tough to choose practices this year! From the use of cutting-edge technology to philanthropy and community involvement, these dental practices earned their spot through hard work […]
How to Educate Patients on Gum Health
November 01, 2018
Brooke Faulkner
You know that poor dental health leads to serious problems like gingivitis and periodontal disease, but do your patients know the real impact of their bad habits? Their daily soda habit, or cigarette addiction, could lead to expensive and dangerous diseases of the gums, teeth, and mouth. As a dentist, you know it’s your responsibility […]
6 Dental Industry Statistics That’ll Make You Go “Hmm…”
October 16, 2018
The DentalPost Team
The one constant about the dental industry is that it’s always changing; from more female leadership to new technologies, the industry is fluid and exciting, and it’s a great time to be in dentistry. To highlight, we’ve grabbed some impactful dental industry statistics. Take a look below. #1: 1 in 5 Adults (21.3%) Said They […]
Are You a Workaholic? Here Are Some Signs.
August 07, 2018
The DentalPost Team
“Workaholic” is a tricky word. Everyone knows a self-describing “workaholic.” It’s even possible you’ve been called a workaholic once or twice. But — and let’s be clear — there is a difference between a workaholic and someone who loves their work. Workaholics are missing critical distinctions between work and life. Their happiness is derived almost […]
Digital Dentistry: How to Make the Most of Your DentalPost.com Profile
July 31, 2018
The DentalPost Team
Let’s face it: finding great help can be hard in the era of digital dentistry and technology. Sifting through dozens of random resumes, finding the applicants with the right skills you need, trying to attract candidates through social media — there are times where hiring feels like a full-time job in itself. Feel like you […]
5 Things Dental Pros Wish Patients Knew
July 10, 2018
The DentalPost Team
As dental professionals, there are some things we wish our patients knew. Some seem obvious (don’t use your teeth to open a beverage), and others slightly more technical (dental x-rays don’t produce enough gamma radiation to hurt you). Regardless, we don’t always have the time or space to share what’s really on our mind when […]
Finding the Right Dental Position with DentalPost
July 03, 2018
The DentalPost Team
Whether you’re currently employed or looking for your first dental position, it’s important to learn a little about yourself before you start applying. This guarantees that you’re looking at the dental positions that are right for you. DentalPost offers six (yes, six!) tests that can determine your personality type, your core values, and much more. […]
3 Dental Stories That Will Make You Smile
June 26, 2018
The DentalPost Team
Happy National Smile Month! As future or current dental professionals, smiles are very important to us. A big part of our work is dedicated to ensuring patients have healthy, confident, and radiant smiles. So, to commemorate National Smile Month, here are three stories that make us smile. 1. Free Dental Check-Ups For Those In Need […]
5 Dental Industry Trends to Pay Attention To
June 19, 2018
The DentalPost Team
Dental industry trends are constantly changing, and it’s important to stay on top of them to ensure you’re providing the latest and greatest to your patients. Here are five dental industry trends to consider: 1. Group Practices Group practices have increased in popularity for two big reasons: 1. The dental school debt struggle is real […]
5 Skills in High Demand for Dental Jobs
June 12, 2018
Tonya Lanthier
You’ve been through the right training, you’re comfortable with the instruments, and now you’re ready to interview for dental jobs. However, concrete dental skills are only half the battle here; hiring managers are looking for what sets you apart from your peers. So what skills will you make you shine? Here’s five that are in […]
9 Expert Dental Office Management Tips To Enhance Your Practice
June 05, 2018
The DentalPost Team
There are a plenty of forums and sites offering seemingly magic “dental office management tips” to dental professionals. Here’s the truth: there’s no “secret formula” to running a dental practice. It requires a lot of work, plenty of persistence, and a little bit of luck. However, there are some tried and true strategies you can […]
National Dental Holidays To Celebrate at Your Practice
May 29, 2018
The DentalPost Team
Looking for some social media inspiration for your practice? Just want to find a reason to celebrate our amazing industry? Here are some dental holidays to celebrate this year. January Dental Holidays National Medical Group Practice Week (4th Monday in January) February Dental Holidays National Children’s Dental Health Month National Gum Disease Awareness Month National Toothache […]
5 Dental Hygiene Habits That Drive Your Dentist Crazy
May 22, 2018
The DentalPost Team
There are certain dental hygiene habits that drive us dental professionals insane. Chewing fingernails? Surprisingly damaging (and pretty gross). Come on, people! We’ve compiled a list below of 5 habits we wish our patients would finally kick to the curb. Which of these make you cringe the most? 1. Smoking One of the worst possible dental […]
Interview Checklist: Everything Grads Need to Do to Get the Job
May 07, 2018
The DentalPost Team
Congratulations – you’ve made it to the dental interview stage. If this is your first job out of school, you might be looking for some guidance. First off, pat yourself on the back. Just getting the interview is an accomplishment. That means you found an available job in your skill set, had a compelling resume, […]
DentalPost’s Mission: Connecting Professionals & Offices in a Meaningful Way
May 03, 2018
The DentalPost Team
Have you ever stopped to consider what drives you? Since we began almost 13 years ago, our mission has been the same: to create a place that helps dental professionals pursue their dreams and achieve their goals. We wanted to connect passionate people with companies that share the same values. Luckily, after more than a […]
8 Thoughts Your Dental Patient Has While Sitting in the Chair
May 01, 2018
The DentalPost Team
So, what does a dental patient think while you’re examining them? Most of us know what it’s like to be the one cleaning the teeth. All sorts of thoughts run through our heads (many of which we probably can’t say out loud). But there’s, obviously, another character in the room while you’re cleaning — the […]
Improve Communication in Your Dental Office with These Tips
April 24, 2018
Ken Rhie
When you want to provide excellent customer service to your patients and streamline how your dental office runs, it’s time to look at ways to improve communication. When your dental office team is provided with the right tools for communication, there is less overall resentment. Treatment errors are less likely to occur, and teamwork is […]
Dental School: What to Know Before You Start
April 17, 2018
The DentalPost Team
Ask any dentist about dental school and they’ll tell you it can be both the best and most challenging time of their careers. While that sounds daunting, it’s a necessary part of our industry and we’ve all have to go through it. However, conquering dental school isn’t impossible. With a little insight and planning, you’ll […]
Empowered Women Empowering Women at RDH Entrepreneur Summit
April 16, 2018
Tonya Lanthier
Business is hard, relationships are hard, getting and staying fit is hard, and life is hard… that is what makes it all so worthwhile! Anyone who knows me knows I have never run from hard… I run to it. For so many of us, these experiences – with all their ups and downs – are […]
What Dental Assistants Love Most About Their Job
March 20, 2018
The DentalPost Team
Happy Dental Assistant Recognition Month! A few weeks ago, we asked the dental community why they loved being a dental assistant and the response was overwhelming! We received hundreds of responses from dental assistants across the country and in many different phases of their careers. Across the board, dental assistants are a happy bunch (even despite […]
4 Big Dental Assistant Challenges & How to Handle Them
March 13, 2018
The DentalPost Team
There are many reasons to enjoy a career as a dental assistant. It’s fairly sociable, you get to perform meaningful tasks in the practice, and it is a great step for those seeking a career in dentistry. Plus, it doesn’t take an extensive amount of time to get fully certified. But, like any job, there […]
How Women in Dentistry are Changing the Industry
March 06, 2018
The DentalPost Team
Women in dentistry are (and have been) leading the industry for years. The success and strength of women in the workplace is becoming a bigger focus for our industry and the world at large. On International Women’s Day, we like to pause to recognize the successes we’ve made as women in dentistry, and reflect on […]
How Your Workplace Nutrition Could Be Sabotaging Your Productivity
February 27, 2018
Cate Palmer
Working in dentistry can be difficult, and especially when it comes to lunchtime. Common wisdom dictates that we shouldn’t be doing anything on an empty stomach. People take this to mean that as you eat something during the day, you are basically good to go. Unfortunately, that’s not how our bodies actually operate, and especially […]
6 Thoughts All Dental Hygienists Have While On the Job
February 20, 2018
The DentalPost Team
Dental hygienists don’t get enough praise. Spend just a few months in the profession, and you’ll quickly see how wild it can actually be. You deserve a hug. While every dental hygienist may have their own particular style, there are some common things we all find ourselves thinking on the job. 1. “Did you say […]
5 Tips to Finding a Dental Job You Love
February 07, 2018
The DentalPost Team
As many job seekers come to discover, finding the perfect job is a lot like dating; you ask your friends (or the internet) to match you up, put best face forward, and hope that your new suitor looks at least somewhat similar to the picture they have online. Unfortunately, it takes a while to find […]
How Modern Technology is Improving Dental Care
January 23, 2018
Lizzie Weakley
Have you ever experienced a tooth problem, be it a cavity or sensitivity that prompted an appointment with your dentist? How painless and effective would you rate the experience? Thanks to technology, you can now bid the era of painful and uncomforting dental treatment goodbye. To date, technologists in the field of dentistry have come […]
Our Relationship with Technology is Changing: Don’t Be Left Behind
November 14, 2017
Tonya Lanthier
Our world is changing so fast. Making sense of this ever-evolving digital world is a challenge. Yes, even in dentistry digital labor will be a factor. The forecast is enough to make your head spin. The business process and computer intelligence has been converging. The jobs that were done by humans and business processes will […]
Hearing the Roar at Cannes Lions
August 15, 2017
Tonya Lanthier
Like most of us in this industry, I have one foot in dentistry and one foot in “real life.” One of my biggest goals is to keep balanced, so I don’t lose my footing in either world. Each world is busy, so I’m always on the balls of my feet, it seems. I’m the mother […]
Home, Sweet Home? 4 Signs You are Interviewing at a Great Office
August 01, 2017
Tonya Lanthier
There is no doubt about it. Job interviews can be scary and nerve-wracking. You are anxious and working hard to sell yourself so this dental office will hire you. While we might dread them, the interview is a crucial time to determine what kind of office it is and if you can see yourself working […]
Top Dental Practices of 2017
July 17, 2017
Tonya Lanthier
After we sent out the questionnaire looking for the Top Dental Practices of 2017, we were amazed at the responses that we received from professionals across the country. It’s inspiring to know that dental practices are passionately focused on putting their employee’s and patient’s needs first (though we really expected nothing less from the DentalPost […]
Work Less Hours to Make More Money
July 11, 2017
Dr. Wayne Kerr
When I opened my practice for general dentistry in 1978, there was no internet, no social media, and advertising was limited to the Yellow Pages. So, as someone new to the community, I worked six days a week assuming that “greater access to care” would build my young practice. And, it sorta worked for the […]
4 Tell-Tale Signs You Have a Great Boss
June 13, 2017
Tonya Lanthier
I’ve worked in a lot of different dental offices throughout my career. I temped in over 100 offices while I was trying to start a family, so I have certainly seen my share of dental teams. The best, most productive teams have one thing in common: great leadership. Since we know leadership starts at the […]
5 Ways to Make Hiring (Almost) Painless
June 06, 2017
Laura Hatch
Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some dentists dread this process so much they hold onto employees too long to avoid firing someone. Not only is it unpleasant to have to fire an employee, it also triggers the dreaded hiring process. […]
Increase Your Odds of Getting What You Want at Work
May 26, 2017
Tonya Lanthier
There are some professions are dominated by one gender. Dentistry is one of them. Traditionally, the dental office has been a female-dominated industry. According to the American Dental Hygienists’ Association, 98 percent of the nation’s dental hygienists are female. The front desk staff and office managers lean toward the female side. Although the dentist position […]
Don’t Get Stuck in the Headwinds
May 16, 2017
Tonya Lanthier
Some people will resist change at all costs. Throughout my career – and my whole life, really – I’ve learned change is inevitable. Mostly, I embrace it. But sometimes change can be the hardest thing we can go through. I’ve learned that, too. You have to just put your head down and brave the headwinds […]
What Do You Need to Know About Ordering Dental Supplies?
May 02, 2017
Laura Hatch
Given that I’ve been an office manager for over 10 years, you would think I would have everything in my dental office running perfectly or at the very least know everything that is going on in every department. However, as an office manager, I am more of a “jack of all trades, master of none,” […]
Get that Job: Tips You Need for Your Next Interview
April 11, 2017
Stacia Familo-Hopek
You’ve submitted your resume for that great open position that you found and have just hung up the phone after agreeing to an in-person interview. What now? Now your work begins to get yourself ready! Prepare There are several things that you can do to prepare for your interview and ensure that you are able […]
Here’s What You Need to Know as a Woman in Dentistry
March 28, 2017
Tonya Lanthier
I believe there are many topics that are taboo in dentistry. In my 23 years as a dental hygienist, I have worked alongside mostly women. I have experienced many different situations and office cultures. I have seen teams that work seamlessly together like a pair of Spanx pulling it together high and tight. I have […]
Are you looking for a job or looking for a fit?
March 07, 2017
Tonya Lanthier
Cultural fit is a buzzword for hiring we often hear. Phrases like, hire beyond skills; make sure your core values align. You’ve heard this song and dance I’m sure. It’s not just a trend though. It is here to stay! According to an article from Forbes and Roundpegg, 89% of hiring failures are due to […]
Engaging in Difficult Conversations
February 21, 2017
Stacia Familo-Hopek
We have all had to engage in conversations from time to time that we would label ‘difficult’. These are the conversations where we anticipate that there will be disagreement or hurt feelings and we feel anxious or nervous about the conversation even before it takes place. There are a few steps that we can take […]
The Three R’s Strategy
January 23, 2017
Fred Joyal
Over the past 35 of my business life, I’ve seen many different approaches to team-building. In our own business we refined the process to a very simple philosophy, which I call the Three R’s, which are Retrain, Repurpose or Replace. We have over 250 team members at 1-800-DENTIST, and many different skill sets and levels […]
That’s a Wrap! 2016 Year-End Review
January 10, 2017
Tonya Lanthier
Happy New Year, dental family! I hope you had an incredible holiday season spent with family and friends and filled with gratitude and love. It truly is the most wonderful time of the year! At DentalPost, we had a fantastic year! Thank you for your continued support. I credit all of our success to you, […]
How to Manage Conflict Effectively
January 03, 2017
Stacia Familo-Hopek
“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” –William James Conflict can arise for many reasons: different points of view, our communication approaches differ (e.g., some people are very direct, others want to first consider others’ feelings and perspectives, […]
Ready or Not, Here Comes 2017!
December 26, 2016
Dr. Wayne Kerr
It’s almost time! January will be here in the proverbial “blink of an eye!” Ready? In preparation for your success, please consider the following: 1. Have you established your work calendar for the coming new year? Doing so not only enables you to calculate a daily production goal but empowers your hygiene staff to pre-appoint your continuing […]
What Does Dental Hygiene Mean To You?
December 05, 2016
Tonya Lanthier
To most patients, dental hygiene means flossing more or using a fluoride rinse at home, but to hygienists, it means a dedication to the needs of each patient. We asked our Facebook community what hygiene means to them and we received a multitude of heartfelt responses: “It means educating my patients, not only on oral […]
How to Survive in a Dental Office with a Difficult One
November 08, 2016
Tonya Lanthier
I’ve been lucky enough to call the dental industry my home for the past 20 years. I’ve worked in over 100 dental offices. I’ve been temporary and permanent. I’ve seen offices that were successful and the employees worked well together and I’ve seen some that were lacking efficiency and did not work as a team. […]
3 Reasons Why Continual Training Is Essential
October 24, 2016
Janelle Storck
Dental managers and owners invest a great deal of time and money in making sure that their office equipment is well-maintained and up to current standards. But many practices overlook the importance of maintaining an even more important resource: their staff. Don’t fall into the trap of thinking that everyone on your team knows […]
DentalPost Core Values
October 04, 2016
Tonya Lanthier
As you might have noticed- DentalPost is growing! We’ve added a lot of new team members around here! Knowing this, I knew it was time to tighten up our core values. This attracts the right ones and repels the wrong. Core values drive and develop our brand, culture, and business strategies. After lots of collaboration […]
Who Sets The Mood of the Practice?
September 27, 2016
Laura Hatch
Of course we all have our good days and our bad days—we’re only human. The same is true for your office and your team as a whole. There are great days when it seems like everyone is on the same page, having fun, working hard… and then there are those days when it is miserable […]
Taking Your Practice from “Good” to “Great!”
September 13, 2016
Dr. Wayne Kerr
Today’s technology allows any dental practice to be highly “visible” to potential consumers through practice websites, Facebook, Google searches, Healthgrades, and other means of social media. But, once that new patient has found you, how do you set your practice apart from others, and go from “good” to “great?” Research by Futuredontics suggests that the […]
The Future of Work
August 23, 2016
Tonya Lanthier
Before I started DentalPost, I found myself temping in multiple dental offices, which gave me great insight into the world of hiring. One thing I noticed was the lack of consideration for the candidate’s core values, personality or how they will fit into the office culture. I thought if they would analyze those aspects as […]
Welcome to Our Team!
August 09, 2016
Dr. Wayne Kerr
Few experiences can simultaneously be as intimidating and exhilarating as the first day working in a new office! Drawing from thirty-five years of employment experience, let me suggest the following to make that first day a great day! Be the first to arrive! I know you don’t have a key, but arriving early shows […]
Turning a Compliment into a Referral or a Review
July 19, 2016
Laura Hatch
If your office is offering the best dental care and amazing customer service, then you are hearing compliments from your patients each and every day. The question is, are you making the most of those compliments? Many times, offices miss the opportunity to turn a patient compliment into a referral or a review. There are […]