Dental Professionals! Do you think you have what it takes to lead a Rodeo
Dental, Texas' fastest growing dental company!! If yes, keep reading!
Are you a confident and competitive self-starter? Are you enthusiastic,
outgoing, and socially poised?
Does your background and experience fit well with the Dental Office Leader Job
If this sounds like you, and you are serious about leading our South
Houston, TX Office - take a few minutes and complete our personality survey.
Simply copy this link and paste it into a browser:
Completing the personality survey will fast track you through the Rodeo talent
acquisition process - it only takes about 7 minutes to complete!
Lead all non-clinical aspects of the dental practice including operations,
marketing outreach, staffing, scheduling, patient care, patient satisfaction,
health and safety compliance, oral healthcare education, and overall performance
of all non-clinical staff.
Duties and Responsibilities
Enhance, protect, and maintain Rodeo’s High Performance Culture.
Hire Employees whose DNA is consistent with Rodeo Core Values.
Hold Employees accountable to the Rodeo Code of Conduct.
Focus on Patient Outcomes and Patient Experience.
Foster team collaboration, share information and ideas, and challenge your team
Keep the best interests of Employees in mind at all times.
Lead the daily huddle at the appointed time, communicate staff assignments and
plans, and motivate your team members to WOW patients.
Check all items in the Office Readiness Checklist each day before opening, and
Sign Off via the Green Light application.
Inject positive energy into the office with a can do attitude.
Constantly monitor the appointment board and the status of patients to optimize
patient flow and maximize patient satisfaction.
Implement a Flexible Workforce to respect work/life balance. The staff should
consist of full time and part Employees that work in shifts.
Ensure that every staff member is doing his or her part in regards to
facilitating excellent patient outcomes.
Never settle for a suboptimal patient outcome.
Treat every interaction with a Patient as an opportunity to create intimacy.
Empower the staff to find new ways to WOW our patients.
Form strong relationships with all Doctors, as your duty is to facilitate
Maintain contact with the Doctors during the day to ensure treatments are not
interrupted and that they have the resources needed to deliver fantastic patient
Immerse yourself and office personnel in the surrounding community
Work closely with the HQ to coordinate outreach activities, prioritize work
items, and incorporate best practices.
Engage your Outreach Lead to brainstorm new types of events and approaches.
Utilize Outreach to staff peak patient times and deliver exceptional lobby
Log all issues and work with HQ department to get them resolved.
Champion priorities for items that negatively impact patient flow, patient
experience, or Office/Brand reputation.
Integration with Headquarters:
Integrate and align Office functions with respective counterparts at
(Finance/Accounting, Billing, IT, Credentialing, Procurement, Compliance, Human
Resources, Doctor Scheduling, Patient Loyalty, Digital Marketing, etc.).
Embrace new standards, policies, technologies, and business process initiatives
defined by HQ.
Actively work important communication channels so that information flows in
Excellent time management skills
Computer and Smart Phone literate
Working knowledge of Email and Spreadsheets
General understanding of Social Media
Math and Logic skills
Team lead or management experience
Demonstrated leadership potential