Surgical Dental Front Office Job Posting

Surgical Dental Front Office Job in Houston, TX (203380)

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Job Details
Job Id/Status: 203380 / ACTIVE
Job Posted/Updated:02/07/2018
Position:Dental Front Office
Specialty:Surgical
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: Houston, TX 77044
 
Description
We are a growing oral surgery office looking to add a Front Desk Team Member who has experience in an oral surgery clinic. The candidate will handle all front desk duties including but not limited to: answering telephones, checking in and out, making appointments, verifying insurance benefits and treatment planning. Candidate should be dynamic, energetic, enthusiastic, caring, dependable, and be a great communicator with exceptional customer service skills. Candidate will play an important role as a positive team member. Candidate must have excellent written and oral communication skills with co-workers and patients at all times. Some traveling will be required as we have four locations. Essential Functions: *Must be able to communicate effectively and give feedback regularly to patient’s and direct Supervisors *Candidate must be able to speak and translate Spanish *Must have an understanding and familiarity with ADA codes, in particular, oral surgery codes *Specialized understanding and experience in handling insurance and billing matters in a dental setting. *Provide and complete insurance paperwork and obtain information from patient’s insurance provider(s) as needed to ensure payment. *Must be able to research patient balances and follow up appropriately with the patient or the insurance company *Must be able to work on the aged receivables report monthly *Operate telephone switchboard to answer, screen and forward calls, *providing information, taking messages and scheduling appointments. *Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. *Provide information about the Practice, such as location of offices, employees within the organization, or services provided. *Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies. *Must be able to comfortably and efficiently handle multiple deadlines and task assignments. *Must be able to work both independently and cooperatively in team settings. *Other duties and tasks, as assigned periodically. Success Factors: *Always maintain the highest level of confidentiality to HIPAA standards while maintaining patient records *Adhere to strict safety guidelines and procedures to OSHA and office standards. *Must be detail oriented in order to prepare and process business correspondence. *Must demonstrate active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. *Must demonstrate good reading comprehension - Understanding written sentences and paragraphs in work related documents. Please note: A working interview will be required to see your general knowledge and skill. You will be notified during the initial interview. We look forward to meeting you! Please no calls about this post, we like to keep our lines open for patients. Fax/ Email only