Orthodontic Treatment Coordinator (this is not a management position)
You will be first in the line of customer service for all patient/visitors entering
our office. Thus we are looking for an energetic person who loves interacting with
people to provide service excellence. The primary role is to serve as the liaison
between the patient, their family and Dr. Genecov to establish a strong
collaborative relationship conducive to optimal and personalized patient care.
If you are looking for a fun and rewarding career, Genecov Orthodontics is the
right place. Competitive wages and great benefits are just a few reasons why a
career with us is an investment in your future. We work hard and have lots of fun
while doing so! We are willing to train the skills if you have integrity, patient
awareness factor and great attitude.
Serve as patient-orthodontist liaison
Handle new patient inquiries
Obtain radiographs and photos,
Take notes during new patient exams
Prepare correspondence with referring dentists, patients and their families
Present fees and payment options
Provide overview education about orthodontic treatment
Manage recall system for patients with unscheduled treatment or who were put on
Generate practice reports to track patient flow
Assist front desk staff as necessary with answering phones, scheduling appointments
and collecting payments
Maintain a clean and professional office environment
Maintain a high level of customer service at all times
Work as part of a team with emphasis on collaboration and open communication
Lead marketing to other dental offices.
Dental knowledge, and more importantly, an understanding of the dental philosophy
of the dentist.
Excellent communication skills, poise, professional appearance, and a special
ability to “get a kick” out of having patients accept treatment without being
Organized, systematic, and with good follow-through.
Knowledge of the dental insurance game, to help patients use and understand their
Self-confidence to be able to ask a patient to enroll in a treatment plan with eye-
to-eye contact and ask for the patient to commit to a payment
Positive attitude and enthusiasm for the positive effect good dentistry has on the
Ability to think on his or her feet and on the fly.
As member of the Genecov family, your overall health and welfare is important to
us. That's why our comprehensive and affordable benefits package includes the
following for all of our full-time team members:
Medical, Dental and Orthodontic Benefits
xxxk with company match
Paid vacation time
Company paid liability insurance
Reimbursement for licensure, CE, and professional dues
Genecov Orthodontics has two convenient locations: Plano & Dallas. You must be
willing to travel to both locations. Benefits/xxxk/Vacation/36 Hour work week