Our Hygiene Coordinator creates the first impression and a lasting impression
for each patient, whether in person or on the phone. This role greets patients,
schedules appointments, answers phones, manages administrative records and
financial records such as insurance billing and payments. Additionally, this
position is responsible for the coordination for office routines and procedures
as well as reminder calls about scheduled appointments, follow ups, or
cleanings. The Hygiene Coordinator keeps the office organized and running
smoothly and exhibits a positive countenance to every patient experience.
Responsibilities would include, but not limited to:
-Develops and maintains doctor/hygienist schedule to meet practice goals.
-Responsible for answering incoming calls to include, new patient calls,
emergencies,scheduling patient appointments, requesting records, and follow up.
-Manage unscheduled list, asap list, treatment pending list, to ensure patient
follow through to meet scheduling goals.
-Greet and check patients in and out for and after treatment.
-Increase and stimulate new patient growth by supporting marketing and
promotional programs, to include recall cards, continuing care calls, referral
letters and gifts, and working with referrals.
-Document patient dental treatments and financial transactions, to include
signing of financial arrangements, prepayments for large cases, financing, and
-Responsible for billing dental insurance, posting payments, and claim
-General office duties and other duties as required.
** MUST HAVE DENTRIX EXPERIENCE AND ABLE TO WORK 1 SATURDAY A MONTH