Dental Front Office Job Posting

Dental Front Office Job in Denton, TX (218981)

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Job Details
Job Id/Status: 218981 / ACTIVE
Job Posted/Updated:06/22/2018
Position:Dental Front Office
Specialty:General
Job Type:Perm
Days of Week:None Specified
Location: Denton, TX 76209
 
Description
COMMUNITY DENTAL PARTNERS IS HIRING!!!! Excellent Learning Environment/Awesome Company/Growth Opportunity **Bilingual requirement for fluency in Spanish & English*** POSITION Oral Surgery Coordinator POSITION SUMMARY The DFW/FDSO Oral Surgery Coordinator manages the oral surgery program in the DFW region along with supporting the FDSO’s remotely. They work closely with patients, families, the oral surgeon and regional manager to build oral surgery days in 3 different practices; Lewisville, Plano and Grand Prairie. They travel to these three different practices on oral surgery days to oversee and manage the program. Currently, there are 5 oral surgery days a month happening in the DFW region. The FDSO’s that are being added will also have the support of the Oral Surgery Coordinator remotely. In addition to managing the oral surgery days on site, the oral surgery coordinator is responsible for working closely with patients, the practice, the dentist and Medicaid and insurance companies to build the oral surgery schedule for each oral surgery day. This includes making phone calls, submitting pre- authorizations and communicating with patients what to expect in an oral surgery appointment. The Oral Surgery program is growing and expanding. This is a great opportunity for someone who is highly motivated and wants to work independently. The oral surgery coordinator will play a key and vital role in delivering needed services to our patient base as well as expanding those services to new practices. QUALIFICATIONS Education: High School graduate or equivalent preferred. Bachelor’s degree in a health related field or business preferred. Experience: A minimum of one (1) years’ experience in a health care or practice environment preferred. Additional Requirements: May be required to work flexible hours. Bilingual in English and Spanish is required. PRIMARY RESPONSIBILITIES THE ESSENTIAL JOB FUNCTIONS OF THE POSITION Work closely with patient, practice and dentist to build oral surgery schedule. Travel to practices on scheduled oral surgery days Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam. Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider. Uses salesmanship and established rapport to get case acceptance, ensuring that we take care of the patient's chief complaint. Answer any questions about the treatment to be performed and any follow-up questions or concerns that the patient might have before and after the treatment. Accurately complete the consent forms and get parental approval before treatment begins. Process patients being referred to a specialist either in house or outside; ensure that the appointment is setup and the patient has all the necessary information needed to get to their appointment. Handle routine customer service issues including billing, explanation of benefit questions, and financial information concerning the cost of treatments. Confirm patient insurance. Process payments and ledger entries. Set up in-house payment plans with the approval of the Office Manager and debit accounts according to the agreement setup with the patient or parent. Help manage the patient schedule in the system; Confirms appointments and reminds patient of appointment. Make scheduling decisions independently concerning treatment follow-ups or procedures. Adheres to company, department, corporate, personnel and standard policies and procedures. Attend all mandatory company in-services and staff development activities as scheduled. Adhere to company standards concerning conduct, dress, attendance and punctuality. Support company-wide quality/performance improvement goals and objectives. Maintain confidentiality of company employees and patient information. Perform other duties as assigned Note: The essential job functions of this position are not limited to the duties listed above. KNOWLEDGE, SKILLS, AND MENTAL APTITUDE THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. Knowledge of computer software applications. Skill in organizing and prioritizing workloads to meet deadlines. Skill in telephone etiquette. Ability to work independently Effective oral and written communication skills. Ability to communicate effectively with patients and co-workers. Ability to adhere to safety policies and procedures. Ability to use good judgement and to maintain confidentiality of information. Ability to work as a team player. Ability to demonstrate tact, resourcefulness, patience and dedication. Ability to accept direction and adhere to policies and procedures. Ability to work in a fast-paced environment. Ability to react calmly and effectively in emergency situations. Ability to meet deadlines. PHYSICAL, MENTAL, AND SPECIAL DEMANDS THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS. Ability to work a 40-hour week. Ability to sit for long periods, up to 8 hours. Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine). Ability to push and pull up to 10 lbs. (file cabinet drawers, computer paper boxes). Ability to see well enough to read handwritten and typewritten material. Ability to lift and carry up to 25 pounds to move file boxes and data processing paper. Ability to retrieve files from bottom shelves and drawers and move boxes of paper and forms to the computer printer. Ability to reach, turn and twist above and below the waist daily to retrieve files. Ability to spend 90% working time in an environment of continuous low voices and office machine noise typical for business office atmosphere. Ability to handle a variety of repetitive tasks. MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE. Telephone Facsimile Copy machine Computer and various software packages Policies and procedure manuals We offer the following benefits: Health, Dental, Vision, Life, and Short/Long Term Disability Insurance xxx(k) Advancement Opportunities Our Company is an Equal Opportunity and Affirmative Action Employer. Our Company is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.