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Dental Assistant Job in San Francisco, CA (226889)

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Job Details
Job Id/Status: 226889 / EXPIRED
Job Posted/Updated:08/31/2018
Position:Dental Assistant
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: San Francisco, CA 94110
POSITION: Clinical Care Assistant, Dental DEPARTMENT: Dental JOB LOCATION: Native American Health Center, Inc. (NAHC), xxx Capp Street San Francisco, CA xxxx0 WORK HOURS: Full Time, xxx% FTE, 40 Hours per week POSITION SUMMARY: This Clinical Care Assistant (CCA) will improve health outcomes of members through outreach, panel management and care coordination. The main responsibilities of this position include completing required grant activities, providing dental case management, assisting members in accessing dental care, improving the quality of dental services, assisting dental providers with dental case management and participating in continuous quality improvement. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA). This position is grant funded through 12/31/xxxx. To Apply: If interested, please apply through our candidate portal by clicking the link below: 7ExxxF94C2FF&cssUrl=true&Requisition=xxx DUTIES AND RESPONSIBILITIES Panel Management/Care Coordination 1. Link families to NAHC for dental care, insurance information and resources through outreach and panel management efforts. Identify and resolve barriers to care. 2. In collaboration with the Data Team, run and provide requested reports and participate in the validation of data and clinical outcome results. Develop reports to assess effectiveness of outreach and care coordination efforts and update strategies accordingly. 3. Assist primary care providers (PCPs) in formulating processes to identify and address unmet care needs. These processes might include PDSA cycles that include outreach, dental interventions, and follow-up evaluation. 4. Daily outreach and follow up with members via phone, letters, member portal messaging, and face-to-face interaction in order to coordinate member care, implement action plans, and communicate PCP recommendations to members. 5. Assist in closing the loop on subspecialty referrals including scheduling these appointments, providing reminder calls and confirming visits have been completed with referred provider. 6. Assist members with accessing care through outreach and reviews of treatment plans. Schedule appointments according to treatment plan and assist members with accessing additional services at NAHC. 7. Maintain accurate member registries via bi-monthly outreach and lost-to-care follow up in order to provide current and accurate data. 8. Enter notes, update and maintain member records in the Electronic Dental Record (Dentrix). Notes must be entered within 72 hours of service delivery. Health Education 9. Provide education to members around preventive dental services and dental treatment plans in an individual and group setting. Develop and deliver grade and age appropriate classroom education on preventative health subjects to students of varying ages. 10. Provide administrative support to health education services. This will include member recruitment, attendance monitoring, and arranging group logistics. General Duties 11. Maintain absolute integrity of clinical data sets, including accuracy, validity and ensuring data has not been manipulated. 12. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices. 13. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others. 14. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches. 15. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned. 16. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer. 17. Work well under pressure, meet multiple and often competing deadlines. 18. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community. 19. Other duties as assigned by Supervisor. MINIMUM QUALIFICATIONS 1. High School Diploma plus 2-3 years’ equivalent experience working in a healthcare setting. 2. Knowledge of chronic conditions, medical terminology, and health education. 3. Proficiency with Microsoft office suite, including Excel. 4. Excellent communication and interpersonal skills; 5. Energy, enthusiasm, resourcefulness, and the ability and desire to initiate projects. 6. Ability to work independently and as part of a multi-disciplinary team. 7. Good organizational, time management and record keeping skills. 8. Dependable, self-motivated and experienced in outreach. 9. Demonstrated ability to work and communicate with people from various ethnic, socio-economic, educational and experiential backgrounds. 10. Vaccination Level 2: Must be able to provide TB, Physical, seasonal flu and proof of Vaccination immunity for Measles, Mumps, Rubella, Varicella & TDAP prior to start date. If vaccination records are more than 10 years old, titers are required to confirm immunity. 11. CPR certification must be obtained within 90 days and kept current at all times. DESIRED QUALIFICATIONS 1. Bachelor’s Degree in a health related field 2. Previous experience working as a Medical Assistant is strongly desired. 3. Proficiency in Spanish highly desirable. 4. Experience working in a community health setting is preferable. 5. Experience working with an E.H.R. (i.e.Next Gen), i2iTracks, and/or Crystal Reports. 6. Prior experience with panel and population management desirable. 7. Computer literate; familiarity with Microsoft Word. 8. Excellent customer service skills with members, supervisors, colleagues and the community. 9. Able to multi-task and be self-motivated. BENEFITS: Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution xxx(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents— with a percentage of employee contribution for dependent medical premiums. Note to Applicants: Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC. Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section xxx and xxx). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage. EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations. Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.