The Front Office is one of the most important roles in our company! You are the
face of the company to our communities. We will rely on your ability to maintain
a calm, friendly and welcoming demeanor under just about any circumstances. As
the first and last of contact to our patients, you will ensure patients feel
comfortable during their visit, multitasking between greeting patients and
managing a variety of administrative duties.
Our mission is to put smiles on the faces of hundreds of patients that visit our
offices daily, which in turn puts smiles on the faces of the many employees and
doctors that work for us. We strive to only provide the best for our patients
What it takes:
PREVIOUS Dental Front office experience-2+ years or previous customer service
experience and a busy environment
Ability to multi-task in a fast paced dental practice
Strong written and verbal communication skills
Familiar with general dental terminology
Ability and knowledge to discuss treatment plans with patients.
Experience with Microsoft Office Products
High School Diploma.
Must be able to be at the office most days by 6:30am, some evenings until 7pm
and work some Saturdays for 1/2 a day.
Day in the Life
Greets with smile and directs patients. Build trust through a caring demeanor;
Provide timely responses and individualized customer care.
Answer questions in full and involve others in the office as needed; Provide
comforting and reassuring answers to reduce anxiety.
Assist patients with payment or any related questions.
Answers telephone and either directs caller to appropriate personnel or resp
Conducts reminder calls to all patients on timely manner.
Update patient’s information. Registers patients by verifying that patient's
record is up to date and accurate.
Discuss treatment plans with patients.
A passionate team working to help patients receive better care
The ability to move up in a quickly growing company
Medical and Dental benefits
Paid Holidays and Paid Time Off (PTO)
If you are a detail oriented, fast paced individual with loads of initiative,