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Front Office Job in Millbury, Massachusetts (278724)

Specialty: Reception


Millbury, Massachusetts 01527





Mon, Tue, Wed, Thur, Fri, Sat




We are a small, but growing general dentistry practice that prioritizes exceptional customer service and providing comprehensive quality dental care. We are currently looking for a long term , full time, professional, EXPERIENCED dental front desk receptionist/ patient coordinator to join our amazing team! The ideal candidate has: • Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and referral offices • Effective verbal skills to communicate with patients, especially on sensitive topics such as finances and dental benefits plans • Passion for continuing education and professional development • Well-organized and detail oriented • Maintains a positive attitude • Is a team player • Is able to multi-task Responsibilities include: -greeting patients/ answering phones -providing exceptional customer service at all times -maintaining a professional reception area/office -overseeing patient relations and handling patient complaints -checking the daily schedule for accuracy -scheduling and re-scheduling patients as needed -managing office financial transactions using Eaglesoft -researching patient dental benefits plans to determine which services are covered and which are not, as well as obtains pre-authorization of proposed treatment plans -working with patients to develop payment plans and schedules that meet the patients’ needs -explaining treatment plans to patients, as well as cost estimates -creating and processing dental insurance claims -calculating dental benefits and co-pays with accuracy -following up on past due payments -submitting claims to insurance companies/third party payers for timely reimbursement -posting insurance payments accurately -acting as office dental coding expert by staying up to date on CDT changes -coordinate team meetings/ be an active participant in team meetings Job type: Full time Experience: dental insurance 2 years; Eaglesoft experience preferred Education: High school or equivalent Additional compensation: Bonuses Work location: One location Benefits: Dental Benefits Paid Vacation Paid sick time Paid Holidays Paid Continued Education Compensation: based on experience. $21-$26/hr Schedule: Mon 8:30-6:15 Tue 7:30-5:15 Wed 8:30-6:15 Thurs 7:30-5:15 Fri (only first Friday of the month 7:30-1:15) Saturday (only 3rd Saturday of the month 7:30-2:15)