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Nov 19, 2020
We are growing and need more AWESOME people to join our team! We are a patient-centered office that is passionate about customer service while providing beautiful smiles in a high-energy, fun atmosphere. A position has opened for an enthusiastic, extroverted professional as our Practice Manager. This position is the Doc’s Right-hand,” our “director of operations.” The ideal candidate LOVES problem-solving while connecting and bringing the best out of the people around them. They’d also be described by their friends or family as naturally warm, organized, loyal, positive, dependable, and takes pride in his/her ability to overcoming challenges, large and small. Responsibilities The person in this position must be motivated and able to perform the following duties: -Optimizing operational systems to improve efficiency and the patients’ experiences -Management of employee documentation, licenses, performance reviews, corrective actions, updated guidelines, and employee schedules -Management of Doctor’s schedule -Overseeing daily patient operations -Addressing conflicts, improper customer service levels, or troubleshooting equipment promptly -Supporting all administrative positions as back-up -Ensuring the practice culture is exuded through our team’s service -Monitoring practice performance stats daily, monthly and yearly to ensure we are reaching our goals -Running routine team meetings -Greeting and reception of patients -Chatting with and “hosting” the families of our patients -Scheduling appointments -Answering phones (including managing multiple lines) -Managing correspondence in/out of office -Making sure patients are receiving email and text message appointment reminders -Collecting payments -Light office cleaning -Promoting office marketing -And MORE! Requirements -1+ year(s) Management Preferred (Orthodontic or Hospitality) -Non-smoker Hours and Days - Full time (4-5 days/wk) -Mondays 7:30 am-5pm -Tuesdays 7:30am-5pm -Wednesdays 7:430am-5pm -Thursdays 7:30am-5pm -Fridays 7:30am-5pm Pay -Based on experience. If you take a personal interest in people (our patients) and love what you do, please submit your resume today with a brief paragraph explaining why you would be perfect for this position and what your desired salary is. We’re truly excited to meet you!