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Apr 06, 2021
Mon, Tue, Wed, Thur, Fri, Sat
We are seeking highly motivated individuals to fill our front desk position for our Keller/Ft Worth location! We are looking for professional, confident, and motivated individuals to represent our dental and orthodontic office. Our practice is looking for candidates who have a positive attitude, are willing to learn and progress, and have strong values to add to our reliable team. Requirements and Experience: • Registered Dental Assistant or at least 1 year in a dental and/or orthodontic office with proven knowledge of procedures and processes. • Understands ADA dental and orthodontic codes and procedure descriptions. • Proficient in Dentrix software, Microsoft Word and Excel and handles multi-line phone system with confidence. • Bilingual in Spanish and English. • CPR Certified, OSHA and HIPPA compliant. Duties and Expectations: • Exemplary communication, reading, and writing skills matched with effective technology and computer knowledge. Observes details, organized, and is resourceful. • Exceptional customer service and compassionate towards patients’ needs and situations. • Ability to multitask and handle difficult situations in a professional and confident manner. • Thorough understanding of dental and orthodontic PPO, Texas Medicaid and Chip insurance coverages. Submit and process pre-determinations for procedures. • Accuracy in data entry, insurance billing, and updating of patient information and charts. • Conduct professional emails and letters to patients and insurance companies. • Productive and effective appointment scheduling. • Assist patients by performing quick calculations, completing transactions, updating ledgers and explaining procedures and treatment plans.