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May 03, 2021
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Orthodontic Treatment Coordinator – Forest Acres, SC_ We are GoClear Orthodontics - a different kind of orthodontic practice focused on modern smile transformations, innovative and cosmetic orthodontic techniques, and fostering an amazing, positive experience for everyone we meet! We are located in Fort Mill, SC, with satellite offices in Forest Acres, SC and Charlotte, NC. Our start-up practice is rapidly growing, and we are searching for an energetic, new team member to join the #GoClearFam and help us better serve our new patients! This position is an exciting mix of clinical orthodontics, marketing/communications, and sales, built for a driven, trustworthy, friendly, positive, “people-person” who loves to learn and grow both personally and professionally. If this sounds like you, and you are ready to take the next step in your career with the BEST job you have ever had, please read on! Our Core Values (Who We Are): 1. Positive Energy and Drive 2. Integrity and Leadership 3. Innovation and Adaptability 4. Love of Learning and Teamwork 5. Genuine Care and Gratitude Compensation: • $18-20+/hour; health insurance/401K, dental and orthodontic benefits after 60 days Working Hours/Location: • Forest Acres, SC - Tuesday and Wednesday 7:30am-5:30pm • Fort Mill, SC - Monday and Thursday 7:30am-5:30pm • Travel expected to Fort Mill, SC 2+ days/week for assisting/training with • GOClear team headquarters • Hours/Days/Location subject to change as Forest Acres location grows Qualifications: • Minimum DAI certifications required (SC x-ray certified, OSHA/HIPAA, CPR, etc.) • Orthodontic experience preferred, but not required • 2+ years prior work experience in sales/customer service/marketing Skills/Attributes: • Exemplify the GoClear Core Values • Ability to quickly read-and-react to people • Empathetic and goal-oriented mindset • Excellent written and oral communication skills • Outgoing, upbeat, and direct • Proficient in office technology and social media • Comfortable preparing teeth for bonding (braces and Invisalign attachments) and providing follow-up orthodontic care with extensive on-the-job training Objectives/Responsibilities: • Immersive GoClear New Patient Experience – provide white glove service from the first phone call to the patient’s treatment start date, focusing on Education, Support, and Trust. • First point of contact – Schedule New Patient Consultation with excited, positive energy about welcoming the new patient to our family. Gather necessary patient information in a conversational manner, determine chief concerns and answer broad questions about the practice to build value. Complete a Welcome Call 2 days prior to consultation to confirm appointment date/time, confirm paperwork has been completed and build excitement about their upcoming consultation. • Financials - Responsible for presenting/closing orthodontic treatment plans, including outlining financial investment, achieving business production benchmarks, and coordinating with office manager. • Clinical Assisting - Assist doctor during orthodontic consultation/treatment discussion, including the ability to obtain high-quality, digital, orthodontic records aka “Digital Smile Assessment” (DSLR photography, intra-oral 3D scanning, and orthodontic radiographs). Knowledge and experience with writing clinical notes, sterilization procedures, chairside dental assisting, and orthodontic techniques is preferred. • Community and Marketing – Be our primary Brand Ambassador in our Forest Acres, SC location! Develop lasting relationships with local community/businesses and referring dentists, communicate with referring doctors and patients on Dr. Avey’s behalf and maintain Dentist Love List (Excel), complete marketing and treatment material drop offs, participate in Lunch and Learns, and assist in scheduling/participating in local marketing events. • Other duties as directed by GoClear Orthodontist, Office Manager, and New Smiles Coordinator How to Apply: There is a lot of interest in this position! In order to be considered for this role, please follow these steps: 1. Submit your resume 2. Record a brief (~1 minute) introductory video introducing yourself and describing why you think you are the BEST candidate for this position. Show us your confidence and personality, have fun with it! 3. Send your video as a direct message (DM) to @goclearorthodontics on Instagram or in DentalPost and we will continue the conversation from there. COVID-19 considerations: All team members and patients are checked for temperature, required to wear a mask in the building, and practice frequent hand hygiene.