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All Job Postings > Tennessee > Memphis TN > Dental Front Office/Manager > Dental Front Office/Manager Job (ID: 335850)
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Pediatric Dental Front Office/Manager Job in Bartlett, TN 38134
(Job ID: 335850)

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Location

Bartlett, TN 38134

Details

DATE POSTED/UPDATED

Jun 08, 2021

JOB TYPE

Permanent

DAYS OF WEEK

Mon, Tue, Wed, Thur, Fri

JOB ID / STATUS

#335850 ACTIVE

Description

Call Center Specialist – Full Time Monday – Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 2:00 PM Multi-location pediatric dental group is seeking a full-time Call Center Specialist located in Bartlett, TN. This position requires a dedicated team player with the ability to multi-task. Competitive Benefits Package Paid Holidays six Paid Time Off (PTO accrual) Paid Sick-time Off Longevity Bonus Heath, Dental, Vision insurance Optional Supplemental insurance plans Company Paid Long-term disability and Life/ADandD insurance 401(k) with automatic employer contribution Required Experience High school graduation or equivalent Insurance verification 2 years dental clinic or knowledge of dental terminology (front office) Job Responsibilities Answer incoming calls for multiple locations Schedule patient appointments Collect and verify appropriate patient demographic and insurance information Create patient account in patient management software using information collected Confirm patient appointments Record all canceled appointments Verification of dental benefits and update in patient management software Collect patient payment and post to account Respond to questions regarding patient balances, collections, and insurance Skills Required Strong customer service skills Proficient phone skills Proficient skills in software programs. (Word, Excel, Adobe) Proficient skills in Eaglesoft or similar dental software management Attention to detail Interpret policies, procedures and account notes Examine and interpret insurance benefits documents Conduct tasks and assignments Contribute to team objectives as guided