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Jul 30, 2021
Mon, Tue, Wed, Thur, Fri
DUTIES and RESPONSIBILITIES: ? Plan and manage dental business operations to ensure excellent patient support services. ? Oversee daily office activities and provide direction and guidance to staff as needed. ? Ensure that patient appointments, cancellations and last-minute adjustments are handled properly. ? Respond efficiently to patient and doctor needs and inquires. ? Ensure the delivery of quality dental care to patients. ? Respond to patient queries and issues and ensure patient satisfaction. ? Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards. ? Organize and present payment schedules with patients. ? Manage specialist referral process. ? Train, develop and manage staff to meet performance standards. ? Develop promotional programs to attract more patients. ? Assist in employee performance evaluation, promotion, termination, and retention activities. ? Follow and enforce office policies and regulations. ? Review and approve vacations, sick leave and personal leave for dental staff. ? Identify areas of improvements and concerns and implement appropriate corrective actions. ? Oversee staff scheduling as to ensure full coverage. ? Organize and oversee supply purchases, equipment upgrades and operation expenses. ? Write business correspondence and reports. ? Run and analyze management reports. ? Maintain patient data according to regulations and company policies. ? Ensure that records are stored securely and in compliance with privacy and security regulations. ? Adhere to all HIPAA regulations. ? Take responsibility for the appearance and functionality of the dental office. ? All other duties as assigned. QUALIFICATIONS: ? Dental Assistant certification preferred. ? Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management Communicate with insurance team Perform morning huddles, meet each team member once in 2 weeks to discuss performance/ challenges. Pay $21-$25/hour, plus performance based bonus. Must to know dental software.