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Sep 14, 2021
Mon, Tue, Wed, Thur, Fri
EXPERIENCED Patient Coordinator: Compassion * Community * Integrity * Innovation, is what were all about! We are seeking an experienced Patient Coordinator to join our great team. Have you looked back on your dental career, and wondered Whats next? This is where we shine. Each day we begin with the same intended mission; how do we serve with compassion, offer top notch hospitality in our community, commit to dentistrys finest in technology, and continual education that results in clinical expertise. Our commitment to our team is to provide never ending opportunities to elevate your career to the next level through continued education. Patient Coordinator Role: This role will require you to bring your strong interpersonal skills to be the first connection with the patients to offer a 5-Star experience in our practice. Qualifications: • Minimum 2 years of front desk experience in a general dental practice • Proficiency in Eaglesoft experience is highly preferred, but not required • Experience using tracking systems • Experience working on the hygiene recall system and tracking unscheduled patients. • Experience in converting New Patient calls to appointments • Must have excellent interpersonal skills that build effective working relationships with patients, doctors, and other team members. • Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs). • Maintains professionalism and poise constantly, even when working under pressure. • Positive outlook and a passion for what we do! Responsibilities: • Maintain the hygiene schedule to meet or exceed the daily goals • Converting the New Patient calls into scheduled appointments and tracking the process of referral tracking systems • Partner with the front desk to ensure smooth systems and flow through the day • Create a 5-Star experience with the patients from check in to check out • Track stats that are relevant to role in several key areas • Utilize all the software we offer such as Eaglesoft, Dental Intel, Revenue Well, Podium, CallRail Benefits: • Thorough/Intensive training program • Competitive Salary and Bonus Plan Our business hours are Mon - Thurs one week and Tues - Fri the next week (meaning every other week is a four day weekend). Please pass this along. We will be growing and adding additional staff as well after this position is filled.