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Sep 25, 2021
Mon, Tue, Wed, Thur, Fri
Pay range: $26-$32 per hour, commensurate with experience At Tetri’s Smile, our goal is to build upon a comprehensive dental technology background and an exceptional education and offer a rare perspective of both surgical and restorative dental procedures and their potential to change lives. We are looking for someone who could be a great fit with our team culture. With all of our remarkable staff, including our office and lab teams, our clinic is a warm, inviting place where patients can get top-notch surgical, restorative, and cosmetic therapy by one specialist while they sleep. If this gets you excited, take a moment to apply! Responsibilities - Scheduling, confirming, preparation for and follow up after appointments for new and existing patients - Maintaining the schedule to coordinate each day effectively - Maintaining and processing all patient information and health records - Managing the patient pre-qualifications and pre-authorizations process - Understanding patient treatment plans and monitoring treatment progress - Providing excellent customer service when interacting patients by building rapport - Requesting feedback from patients on how our office can improve their experience - Continuing education via opportunities Providing direct support to the doctor by - Assisting with Exams - Notification of any developments - Preparing treatment plan documents - Collaborating with the team to improve productivity and systems Support the sales of the office by: - Understanding patient goals and motivators - Educating patients on the benefits, risks, and costs of various treatments - Understanding and communicating the value of the treatment’s benefit in relation to cost when presenting estimates for treatment, and answering questions - Ensuring patients begin the treatment plan as soon as possible - Maintaining an understanding of a patient’s budget and discussing benefits - Obtaining and monitoring payments/commitments to pay - Adhering to all company financial policies - Requesting referrals from satisfied patients Requirements - Dental office management experience required - Customer service experience required - Relevant degree is a bonus - Full-time availability - A passion for making people smile!