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All Job Postings > Maryland > Washington DC > Dental Front Office/Manager > Dental Front Office/Manager Job (ID: 349732)
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Treatment Coordinator Dental Front Office/Manager Job in New Carrollton, MD 20784
(Job ID: 349732)



New Carrollton, MD 20784



Oct 17, 2021




Mon, Tue, Wed, Thur, Fri


#349732 ACTIVE


Is it time to find a meaningful and rewarding career working as a treatment coordinator? Children’s Choice Pediatric Dentistry and Orthodontics is searching for a full-time treatment coordinator to join our growing family/startup! We believe every person deserves a healthy smile that they love. As a team, our goal is to help our patients get that smile by finding a treatment option that fits both their needs and lifestyle. We are committed to making every patient feel comfortable and at home. We are searching for a candidate who shares the same philosophy. We are looking for someone who can build long-lasting relationships with our patients, explain the importance and show the value of treatment, and someone who is organized and has excellent follow-through. We are willing to train the right person for this vital role in our upscale private practice. If you are looking for your forever home, apply today! All conversations and inquiries are completely confidential. JOB DUTIES: • Educate patients and explain proposed treatment plans explaining health benefits, costs, timelines, payment options, and all other required and relevant information. • Obtain up-to-date insurance information from patients to ensure initial coverage estimates are accurate. • Submit predeterminations with necessary x-rays and notes from dentists for all significant procedures and as requested by the patient. • Provide a detailed and precise explanation of benefits upon receipt from the insurance provider, ensuring patient maximums and services coordination have been accounted for. • Contact insurance companies as required to obtain further proof or information. • Calculate final costs for proposed dental treatment, supplying patients with their estimated portion accounting for insurance coverage and lab fees where applicable. • In collaboration with the office manager and the dentist, develop financial arrangements for extensive treatment plans where authorized and following office policy and procedures. • Create, maintain, track, and update the required documentation and files about treatment plans, insurance statements, and financial arrangements. • Create regular reports to monitor case acceptances and follow-ups. • Accurately document all patient and insurance payments received. • Act as the organizations treatment plan and insurance coverage expert to ensure patient comprehension, answer inquiries, and resolve conflicts as they arise. • Ensure adherence to the practices collection protocols. • Assist patients with insurance claim submissions as required, providing dental codes, x- rays, and required information as requested. • Other administrative duties as assigned. REQUIREMENTS • High school diploma or GED, or an acceptable combination of education and experience. • (2) years of direct work experience in a Treatment Coordinator capacity required. • Previous experience in practice management software such as [Dentrix and Orthotrac] is considered an asset. • Strong knowledge of dental codes, terminology, and dental procedures is considered an asset. • Ability to read, understand, interpret, and explain treatment plans, insurance forms, and explanation of benefits. • Able to write simple correspondence, letters to patients and other dental professionals, etc. • Friendly and professional demeanor with strong interpersonal skills. • Strong written and verbal skills to communicate with all levels of the organization and clientele. • Detail-oriented with strong analytical skills. Job Type: Full-time Pay: $48,00-52,000