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Oct 05, 2021
Mon, Tue, Wed, Thur, Fri
Full-time, 5 days a week, Front Desk Coordinator We are private, general dentistry practice in Pleasanton seeking a talented and enthusiastic front desk team member to join us in a great deal of fun! Experience with Dentrix software preferable and a great personality! Hours are: Monday: 7:00am-4:00pm Tuesday: 11:00am-7:00pm Wednesday: 7:00am-4:00pm Thursday: 11:00am-7:00pm Friday: 7:00am-4:00pm List of duties: Open office (turn on lights, Dentrix, lighthouse, pandora) Check office email (throughout the day) Confirm all patients on schedule have DOB, SSN, address and all fee schedules Collect Emails/Cell Phones for all patients Check answering machine/return calls (2x/day) Verify Dental Insurance 2-3 days out for all patients and enter all downgrade fees Scan all signed treatment plans into patients chart, care credit forms Log in any lab cases and put in counter on back Confirm all treatment appointments (in coordination with Lighthouse) Call previous days no shows on doctor side Call all unscheduled tx follow ups on dental intel/min. 40 call per day Do 40 unscheduled treatment calls for doctors schedule Return all patient call/messages by end of day Take out front office trash-Thursday Close office (turns off lights, music, log off computers, Lock Money drawer) Your role will be vitally important to keeping our practice running smoothly and maintaining our valued patients in the highest level of dental health. We look forward to hearing from you very soon! Please email your resume if interested!