Jan 22, 2022
Mon, Tue, Wed, Thur, Fri
Periodontic private practice located in Allen Texas seeking enthusiastic Team Player for the role of Financial Coordinator aka Treatment Sales. Family orientated environment, competitive pay-rate, vacation, sick pay, 401K and dental benefits available. Experience in dentistry and sales preferred, but not required. Design of the Position: The Financial Coordinator has many important aspects of the position, because sound financial arrangements, is the foundation of the practice. Making thorough financial arrangements with the patient, collection of outstanding accounts, proper insurance filing and follow-up are imperative for the financial coordinator to keep control of. With these goals in mind you need to perform these tasks in the best interest of the patient and the practice. ESSENTIAL PERFORMANCE AND RESPONSIBILITIES are as follows. Other duties may be appointed: -Financial Arrangement Responsibilities -Make specific and thorough financial arrangements with all new patients, hygiene patients, and any patient who has agreed to go through with treatment recommended, according to the financial policy of the office. -Responsible for requesting and collecting money. -All patients are to have financial arrangements before being put on the appointment book. -Patients need to receive a copy of any written financial arrangement prior to exiting the office. -Responsible for the safekeeping and accounting of all cash, check and credit card transactions. -Be responsible for entries and messages into the computer. Regarding financial arrangements and insurance information. -Collection Control Responsibilities -Any amount of the patients’ portion due, is to be collected on or before the day of treatment. Be in charge of all collection issues that arise and keep current at all times. Make sure that all agreements not kept are confronted and resolved with the patient. -Run a monthly receivables report (30-60-90 days) and be prepared to review with the doctor and team on a monthly basis. -Use a collection tracking system so anyone in the office can see what the present status is and what arrangements have been made with the patient regarding their treatment and account. -Make sure that each patient record has today’s treatment and fee posted as it comes through, and that there isn’t an outstanding balance on the patients account. -Give receipts to patients before leaving office. -Post daily charges and receipts to all systems necessary in the computer. -Estimate patient portion of the treatment needed, verify insurance coverage incorporate in arrangement and have patient sign and give patient a copy. -Help promote acceptance of recommended treatment by making good financial arrangements, and using correct dental terminology. -Always present a positive image of dental services rendered and work with the patient to find an ultimate, comfortable solution. -Explain to patients that insurance coverage is a benefit that they have if treatment acceptance is being deterred due to cost of treatment and they believe that insurance should pay more. -Always highlight the benefits of the treatment, in terms of what motivates the patient to proceed with the treatment. -Have the ability to put the patient at ease, reaffirm their decision to advance, and encourage the doctor and team to prevent buyers remorse. -Respond to account inquiries from office team, patients, and insurance companies when needed. -Greet and dismiss all patients cheerfully. -Indicate to the doctor and team when the next patient has arrived, if needed. -Complete telephone information sheet on all new patients and emergency patients. -Encourage all new patients to schedule a comprehensive exam. -Schedule next treatment if applicable. -Dissuade patients from canceling and rescheduling their appointments by using the suitable office protocol. -When making a financial arrangement, be sure to add in any previous outstanding balance to the total amount arranged. -See that the front desk is covered at all times and cover the scheduling coordinator position during breaks and lunch. -Keep all patient records up-to-date. -Check records each day to be prepared to approach any patient with an overdue balance. -Make sure that all necessary forms for the next day are ready before closing the office. -Organize and maintain all file systems for quick retrieval of information. -Keep the doctor informed and current on all aspects of the office, patient status, recommendations, delinquent accounts etc.
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