Dental Front Office/Manager Job Posting

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Dental Front Office/Manager Job in Lilburn, GA 30047
(Job ID: 361233)



Lilburn, GA 30047



Jan 12, 2022




Mon, Tue, Wed, Thur, Fri


#361233 ACTIVE


We are looking for a Self-driven motivated financial coordinator to join our modern, friendly and solo dental practice, conveniently located in an attractive office in Lilburn. Applicants should be comfortable to take up Finance responsibility and work in all aspects of AR. Monday-Friday Competitive compensation Benefits - vacation pay, paid holidays and other benefits Convenient hours Good patient pool Best staff If you LOVE serving and connecting with patients, are a high-energy team player, and have at least 2 years hygiene experience, we look forward to talking with you! Please reply back with your resume, 2 references, expected salary to Summary - Make quality dentistry financially available to patients - Communicate with patients regarding their treatment plan - Identify the best way to finance the recommended treatment - Make appropriate financial arrangements with patients Qualifications An individual must fulfill each essential duty as listed below to perform this job successfully. Essential Duties - Monitor outstanding claims, calling on claims 30 days or more overdue - Call on delinquent accounts - Prepare daily bank deposit - Prepare a financial action plan by reviewing the patients for the next day and determining their financial needs and status, be prepared to collect monies due - Run all requested reports - Process EOBs and requests for additional information - Research insurance benefits and prepare estimates on treatment diagnosed before discussing financial arrangements with patients - If a patient is returning for a consult, provide information to Doctor two days in advance of the appointment - Determine patient’s insurance carrier, insurance guidelines, and patient’s share of the cost - Collect all patient portion at the time of service - Send e-claims or paper claims daily - Document financial arrangements in the patient file - Schedule financial arrangements after the exam and consultation and before treatment - Obtain a signed financial agreement if you decide to offer the patient financing; specify the number of payments and due dates. Monitor payments. - Record all verbal discussions regarding with the patient in their file - Post all payments, send additional statements as needed - Present a treatment plan, using models and diagrams, and provide related literature - Bill secondary insurance - Prepare a treatment planning schedule, book the first appointment and arrange for subsequent hygiene appointments - Be prepared to quantify referral sources, units diagnosed; units accepted; percent accepted; units completed; actual production compared to monthly goals on monitor reports. - Run reports for computer backup Recare Patients - Check patient’s file for any incomplete treatment two days before recare - Verify patient file has accurate insurance information - Go over treatment to date with the patient and assess attitude toward any incomplete treatment - Update health history - Estimate costs of today’s treatments - Make yourself available to recalculate financial arrangements as needed - Contact patients when pre-authorization is received and proceed with scheduling - Call on outstanding treatment plans Knowledge/Skills/Abilities - Knowledge of English composition, grammar, spelling, and punctuation - Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Open Dental) - Ability to maintain composure and professionalism when exposed to stressful situations - Ability to engender trust from the doctors, co-workers, and patients - Ability to work cooperatively with management, staff, and patients - Ability to prioritize, organize, and complete tasks in a timely and independent manner - Ability to accept constructive criticism - Ability to understand and follow written and verbal instructions - Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality - Ability to communicate and express thoughts and ideas competently - Ability to quickly grasp relevant concepts regarding duties and responsibilities - Has a positive attitude about the practice, the services provided, and the products sold - Increases knowledge and skills through self-study and by attending courses and seminars - Has dependable job attendance and can be relied on the follow through with assigned tasks JOB REQUIREMENTS - Prior front office experience of at least 2 years in a Dental office is required - Good knowledge and use of dental terminology required - Prior experience working with PPO Insurance and Open Dental preferred - Strong communication and presentation skills required - Bilingual: English and Spanish preferred

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