Jul 26, 2022
Mon, Tue, Wed, Thur, Fri
We are looking for a goal-oriented Dental Office manager for a large office in Lilburn. This is a rare opportunity to lead a big team. Affordable Dental Care, LLC is a private office in Lilburn with the aim to provide comprehensive dental care to patients. We are a friendly busy office. The Office Manager enthusiastically leads and manages the overall operations of the dental practice and supports the company mission. This position is accountable for achieving yearly patient visits, revenue and PandL goals. The Office Manager contributes to the locations success by effectively executing the company’s business model; promoting the company culture, mission and values; and ensuring consistent compliance with all key company programs, operating initiatives, and audits. The Office Manager is directly responsible for the management of the day-to-day business operations through directing and developing a high-performing practice team and cultivating positive relationships with providers and team members. The Office Manager demonstrates behaviors that drive superior levels of patient service and team member satisfaction while striving continuously to improve results. The Office Manager performs a variety of front office, patient educational, and financial tasks. JOB REQUIREMENTS - Oversees and manages practice business operations including key performance measures and practice revenue and expenses with a week to week outlook. - Takes personal ownership of the practice by being a positive role model as a leader. - Creates a respectful workplace and is accessible, open to new ideas, and fosters a cooperative and collaborative environment. - Takes initiative, and ensures self and team are accountable to the highest standards of performance and behavior. - Demonstrates and encourages a patient focus in all practice operations. - Fosters strong relationships with patients to create connections and influence patient retention. - Treatment Presentation and closure - Bilingual: English and Spanish preferred Job Qualifications - A Bachelor’s degree is preferred or commensurate work experience from on-the-job management/leadership training. - 2 year supervisory/management experience to include PandL management and oversight in General dental practice. - Experience in management, ideally in the healthcare and/or dental segments or retail management training and experience. - Leadership skills, including the ability to build, coach, and develop a high-performing team. - Previous customer service experience in retail, service or healthcare setting is preferred. - Computer Literacy, i.e.; Proficient with basic applications including Word, Excel, and Open Dental software. - Ability to work with the team and others to continually process improver operations that benefit patient experience and operational excellence. - Current CPR certification or ability to obtain within 30 days. - Ability to meet OSHA, CDC, ADA, and HIPAA standards. Work Days: M-F We offer monthly bonus, in-house dental benefits, vacation time, paid holidays, 401k, and other benefits after a 90-day probationary period. If you are interested, please apply with your resume with 2 professional references, desired salary.
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