Sep 22, 2022
Mon, Tue, Wed, Thur, Fri
Growing dental practice in the Nashville area is seeking a full-time Patient coordinator for our busy practice. Personal motivation and mutual respect are an important part of our dental team. The ideal candidate for this position must be self-motivated, reliable, friendly, computer-literate, and possesses excellent people skills. If you are ready to join a dental practice that is committed to providing exceptional patient care AND facilitating the professional growth of our employees, we would love to hear from you! JOB SUMMARY The Patient Coordinator oversees the administrative duties of the dental practice and works collaboratively with team members to ensure the front desk operations run smoothly. They are responsible for moving the patients through the intake and checkout process. Patient Coordinators must ensure that all procedures, from pulling the correct patient files to inputting insurance information, are closely followed so that the clinical team can concentrate on the well-being of the patients. Patient Coordinators must interact effectively with back office personnel and help out in back office area, if needed, as well. Specific Front Office Coordinator Job Duties: • Greet patients and visitors in a courteous and friendly manner. • Screen calls, arranges appointments and referrals, and communicates with labs and vendors • Prepares new patient records, files, and maintains records. • Some transcription of clinical notes. • Prepare reports/deposits daily • Perform insurance verifications • Take clear and concise phone messages • Schedule and confirm appointments daily; maintain a productive and efficient schedule • Collect co-pays, deductibles and inquire on previous balances • Prepare charts for the next day and actively participate in morning huddle • Keep front area neat and tidy at all times • Copy medical information as requested following proper procedures Skills/Qualifications: Exceptional Verbal and Written Communication Skills, Organization, Solution Oriented, Scheduling, Professionalism, Customer Focus, Confidentiality, Computer Literate, Teamwork • H.S. Graduate or GED Diploma • Previous dental office experience preferred but willing to train the right candidate • Excellent Customer Service skills • Ability to comprehend established office routines and policies • Ability to keep financial records and perform mathematical tasks • Understand HIPPA and OSHA regulations and privacy practices • Good organizational skills and multi-tasked abilities • Computer and technology proficiency • Must be able to learn quickly from oral and written instructions • Must be dependable and punctual Personal Qualities: • Able to work well under pressure. • Can be trusted with confidential information. • Can effectively act as a liaison between patients and physicians. • Must have a neat and friendly appearance. • Reliable and self-motivated • Ability to communicate respectfully and get along with co-workers Benefits: We understand that you work hard, which is why we provide an excellent compensation and benefits package: • Medical Insurance – Company covers 75% of cost for employee • Dental and Vision Benefits • Life Insurance and Disability Insurance • 401(K) retirement options • Generous PTO plan, including paid holidays
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