Dental Front Office Job in Milwaukee, WI 53233
(Job ID: 400200)

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Position Title: Dental Coordinator - Graduate Periodontics Position Overview: Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! View details of our total rewards package here (https://www.marquette.edu/human-resources/documents/2023-total-rewards-guide-final-1-19-2023.pdf). This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion. This role is responsible for providing clerical support to the faculty, students and staff in the Graduate Program in Periodontics. In addition, this individual is a main point of contact for patients by answering phones and questions, scheduling appointments, and ensuring patient confidentiality. Duties and Responsibilities: • Be responsive to patients, doctors, faculty and students; schedule patient appointments, resident rotations and special events; answer phones, process correspondence. • Answer clinic phone lines and screen and direct telephone calls. Respond to all messages through e-mail, phone and/or mail. • Draft routine correspondence, letters, reports and schedules. • Maintain clinic schedule and patient appointments in axiUm, schedule guest lecturers, and other presentations. • Maintain active and retention patient lists for faculty and residents. • Handle confidential information in a professional manner. • Follow HIPAA regulations regarding patient information. • Perform other duties and responsibilities as required or requested. Required Knowledge, Skills and Abilities: • High school education • Two years of relevant experience in one of the following: Dental office work, including receptionist duties, dental insurance processing, or other healthcare experience deemed appropriate by the Director. • Must possess excellent oral/written communication skills, courteous demeanor, attention to detail, flexibility, ability to work and communicate with people from a diverse population and the ability to work independently with little supervision and constant interruptions in an environment that can be stressful at times. • Ability to access/retrieve and transport patient records throughout the clinic is required. • Proficiency in other languages may be required. • This is a computer workstation job with normal office related physical demands, including constant use of the telephone. • While performing the duties of this job, the employee is regularly required to sit or stand, walk, bend, climb stairs, reach, grasp for objects and fine manipulation. • The employee must occasionally lift and/or move up to 20-30 pounds. Preferred Knowledge, Skills and Abilities: • Familiarity with surgical codes and medical codes used in dental surgery. All applications for this position must be received through Marquette University’s online application system at: https://employment.marquette.edu/postings/18380 It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.