Reception Dental Front Office Job in MARIETTA, GA 30062
(Job ID: 400653)

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Description

Position Purpose: The Patient Care Coordinator performs a variety of reception, insurance, and data entry duties for patients/parents in an engaging, welcoming, and warm manner. S/he answers telephones, schedules appointments, handles patient finance at time of service, maintains patient records, and coordinates patient flow through office. S/he helps to promote a safe, pleasant, and harmonious environment for the team and patients. Essential Duties and Responsibilities: - Open Office - Unlock doors, lamps, and turn lights on - Turn on electronic equipment in front area (computer, tv, radio) - Retrieve messages from answering service and voicemail. - Greet patients on telephone and in person. - Answer telephone and triage phone calls. - Schedule and confirm patient appointments. - Input patient data and documents into WinOMS. - Manage daily schedule to maximize productivity and staffing. - Maintain cancellation list. - Follow up calls to broken appointment patients. - Preparing the patient schedule for the following day - General clerical duties - Fax, photocopy - Tidy patient areas and workspace - Financials - Collect monies due at time of service. - Bring all checks to team member responsible for bank deposit. - Prepare End of Day numbers. - Petty cash money counted and recorded daily. - Close office - Print and delivery night call to doctor(s). - Balance end-of-day deposit sheet. - Lock doors. -General: - Perform any reasonable request from manager and/or doctors. - Responsible for complying with OSHA, HIPAA security, and privacy policies at all times. - Writing Patient and Doctor Thank you notes. Skills and Qualifications · Proven receptionist experience · Excellent written and verbal communication skill · Ability to multitask and manage time wisely · Working knowledge of Microsoft Office · High school diploma or equivalent · Experience refining and developing processes Job Type: Full-time Pay: From $18- $22 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan Bonuses Schedule: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: One location