Dental Front Office Job in Arlington, TX 76013
(Job ID: 406909)

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Description

Front Desk: Job highlights Qualifications • Strong computer skills and experience with healthcare databases and applications • Willingness to comply with all local, state, and federal laws regarding dental and healthcare • Excellent written and verbal communication skills, ability to keep detailed records • Good Management Skills • Able to foster team development at all levels • 100% honest and ethical - able to develop the trust and confidence of internal and external customers • Smile-DNA - Genuinely Happy with a built-in desire to make people Smile • Mature - willing to ask for help in real time and admit mistakes • Self-motivating - a proactive problem solver and an excellent communicator • Detail Oriented - well organized with a fanatical focus on details • Team player - willing to put the interests of the team above your own • Incredible people skills and professionalism in person, on the phone, and through email • Exquisite time management, prioritization, and the ability to remain organized and control chaos • Unparalleled intensity and quality of work, with an insatiable appetite to get the job done • Ability to multi-task and work in a fast-paced environment Responsibilities • The Insurance Verification Specialist/Front Desk is responsible for helping patients and supporting the operations staff by verifying patientsand#39; benefits ahead of their dental appointments • This position is part of a team that is dedicated to ensuring our patients have a great experience by verifying benefit information, explaining coverage information to patients, providing a detailed EOB for clinical staff to reference, and preventing billing issues from outdated information • Provide exceptional customer service to internal and external customers • Verify patient insurance coverage and update information within system • Explain coverage to patients and assist with any questions they may have • Update patient records and benefit information • Perform research related to new benefit plans and coverage options as needed • Additional duties to support the Insurance Department as needed • Fill out documentation required for accurate billing Greet and check in patients in a friendly manner • Maintain a full schedule of patients daily • Assist patients with understanding and accepting their clinical diagnosis • Coordinate financial agreements for the patients financial responsibility of dental treatment • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary • Support the front desk staff members by fulfilling patient care responsibilities • Check and respond to voicemails and emails left for the office • Assist with other office duties as requested or needed Were open 3 days a week: Monday 8:00am-6:00pm Tuesday and Wednesday 7:00-4:00pm