Aug 17, 2023
Mon, Tue, Wed, Thur, Fri
Georgia School of Orthodontics
Job Title: Orthodontic Assistant DEPARTMENT: Clinical SUMMARY: Provide excellent patient care through clinical duties and administrative tasks while adhering to all legal and regulatory requirements. DUTIES AND RESPONSIBILITIES: • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during procedures. • Assist with placement and removal of appliances as directed by doctor. • Record treatment information in patient records. • Assist dentist in management of medical or dental emergencies. • Order and monitor supplies and equipment inventory. • Take and Expose dental diagnostic x-rays; prepare scans for lab. • Maintain accurate and current manuals for documentation of equipment function. • Assist with training of new team members. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • High School diploma. • Orthodontic Assistant Certificate, or 8-10 years’ experience as a chairside orthodontic assistant. • Computer skills preferred: Dolphin, OrthoFi, Microsoft Dynamics CRM COMPETENCIES: • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment. • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to othersand#39; ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organizationand#39;s goals and values. • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives. • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to othersand#39; views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyoneand#39;s efforts to succeed. • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Frequently/Continually required to sit, stand, or walk. • Frequently/Continually required to utilize hand and finger dexterity • Frequently/Continually required to talk or hear • Occasionally work around fumes or airborne particles • Occasional exposure to bloodborne and airborne pathogens or infectious materials • While performing the duties of this job, the noise level in the work environment is usually moderate. • The employee must occasionally lift and /or move more than 10 pounds • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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