Sep 07, 2023
Mon, Tue, Wed, Thur
Job Description We are looking for a highly motivated Treatment Coordinator to greet our patients with warmth and happiness. We are a highly sought-after practice who loves our patients and treats them with the highest standards of care. We work hard as a team and our patients love us for that! Patients know when they walk into our practice what type of care they will receive. We all love what we do, and this is our work-home! Please only apply if you are willing to bend over backwards for patients. Benefits • Pay is based off experience • 4 day work week (M-Th 8am-5pm) • Paid Time Off • Free Dental Care Responsibilities - Scheduling - Schedule patient appointments scheduling to daily goal - Update any changes to the schedule - Answer patient questions about treatment - Check patients in and out (update patient information) - Confirm patient appointments one day and one week out - Coordination of lab cases and scheduling patients based on receipt of case from the lab - Phones/email - Check messages and make any changes to the schedule before huddle - Be the first one to answer the phone and return calls - Phones are to be answered by the second ring - Maintain office email (answering/responding emails, giving email communication to the proper person, answering patient questions, etc.) - Documentation - Scan documents into patient charts - Submit and follow up on medical clearance - Email patient referrals and x-rays - Send faxes as needed - Refill/call in patient prescription when approved by the doctor - Manage the office email account - Prepare pre-treatment estimates and inform patients when pre-estimates are received - Finances - Collect money - Enter payments (cash, check, credit card in person or over the phone) - Answer patient questions about Insurances, billing, etc. - Close the end of the day in Eaglesoft, print the documents off and give them to the business coordinator - Miscellaneous - Keep reception and front office clean, empty trashes, shredder, and wipe things down - Keep list of patients that want to be seen sooner
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