Orthodontic Dental Front Office Job in Montclair, NJ 07043
(Job ID: 415275)

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Description

ORTHODONTIC OFFICE FRONT DESK ASSOCIATE Montclair Orthodontics is a thriving orthodontic practice in beautiful Upper Montclair, NJ. Responsibilities: Greet and welcome patients, families and caregivers in a friendly and professional manner Answer phone calls and emails and respond to patient / parent / caregiver inquiries or requests Check-in and check-out patients, ensuring accuracy of information Scheduling, rescheduling, or canceling appointments as needed Scheduling follow-up appointments and providing reminders Collecting and entering insurance information Setting up new patients in our practice management system; maintaining the accuracy of patient records Performing general office / administrative duties Posting charges and collecting payments Promoting our marketing and growth campaigns Varying degrees of direct patient care depending on credentials Requirements: Proven administrative experience Working knowledge of general administrative practices Excellent telephone etiquette and communication skills Exceptional organizational skills Excellent customer service skills Proficient in using phone systems and computer software Ability to multitask and prioritize tasks effectively Attention to detail, accuracy and confidentiality in handling patient information Highly Preferred: Proven experience working in a orthodontic / dental office Sound knowledge of orthodontic / dental terminology Proficient in orthodontic / dental practice management software Active Registered Dental Assistant (RDA) license Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor. Full-time Mon, Thu, Fri: 7:30a - 6:00p; Tue: 8:30a - 7:00p $20.00 - $28.00 per hour w/ Bonus opportunities Benefits: 401(k) 401(k) matching Employee assistance program Employee discount Health savings account Paid time off Referral program Schedule: 8 hour shift Day shift Monday to Friday No weekends Experience: Front desk: 2 years (Preferred) X-Ray Certification (Preferred) In person, Montclair, NJ 07043 (Required)