Treatment Coordinator Dental Front Office Job in Peachtree City, GA 30269
(Job ID: 419114)

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Description

Avella Family and Implant Dentistry is a multi-doctor, private, well-established but growing dental practice in Peachtree City. Our goal is to provide the best possible service to our patients while maintaining a fun, balanced, values-driven, and team-oriented atmosphere for our teammates. Our work environment includes: Great hours (M-W 9-5; T-F 9-3) Safe work environment Lively atmosphere Patient focus Work/life balance The Treatment Coordinator’s main job responsibility is to clearly explain treatment options and related costs. The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on. The Treatment Coordinator will also be responsible for some internal accounting duties that support the practice’s goals for profitability. They must be able to communicate well. In fact, the Treatment Coordinator must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. Responsibilities: Process Treatment Plans from Doctor Appointments and Hygiene Appointments. Breakdown treatment plans by stages and be able to clearly explain the different stages of treatment and what amounts will need to be collected from patient at each stage of treatment. Ensure all fees and estimated insurance payments are correct for each treatment plan based on each patientand#39;s insurance policy. Once treatment is accepted, follow-up with patients to keep them on track for their treatment. Ensure patients are paying timely at each stage of treatment. Follow up with patients to see how patients are feeling after treatment has been done. Coordinate with doctor to answer any questions patients may have after treatment. Follow up with patients that need more time to decide whether they want to move forward with treatment. Collect Self-Pay Payments and Patient Co-Pays. Coordinate with dental labs to ensure lab cases will be returned in time for pt. appointments. Follow up with specialist offices to ensure patient dental treatment is staying on track. Skills: In-depth knowledge of dentistry and ability to describe procedures in simple language Superb communication skills Familiarity with computer systems Customer service skills Self-directed Excellent telephone skills Influencing/negotiation skills Organizational skills Familiarity with ADA codes Creative problem-solving skills Keen understanding of scheduling and financial systems Ability to function within a team environment as a supportive and positive contributor Ability to work independently Education and Experience: Minimum high school diploma, or equivalent. 2 years experience working in a dental environment. Benefits: 401(k) 401(k) matching Employee discount Paid time off Paid holidays