Endodontic Dental Front Office Job in Duncanville, Texas

(Job ID: 532207)

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Description

Metroplex Endodontics & Microsurgery – Duncanville is looking for a strong, experienced Dental Insurance Coordinator with 5+ years of dental insurance knowledge, excellent patient communication skills, and a solid understanding of claim management to join our fast-paced specialty practice.  The Dental Insurance Coordinator is a key role within our practice, responsible for ensuring that our patients receive the maximum benefits from their insurance coverage while experiencing exceptional care and support. This position involves managing all aspects of dental insurance operations, from verification and pre-authorizations to claims submission and follow-up. By ensuring that insurance processes run smoothly, the Insurance Coordinator helps to enhance patient satisfaction and contribute to the overall success of the practice. We are a fast paced office and need a strong Insurance Coordinator who can keep up with daily tasks. You must be able to verify 20+ insurance policies a day, post 25+ bulk checks to patient charts, verify all past due claims while helping with phone calls when needed. Key Responsibilities:  Insurance Verification: Verify patients' dental insurance coverage and benefits before appointments. Pre-Authorization: Communicate with insurance companies to obtain pre-authorizations for treatments, ensuring all necessary approvals are in place. Patient Communication: Assist patients in understanding their insurance coverage, benefits, and estimated out-of-pocket costs. Claims Management: Submit accurate and timely insurance claims electronically and via mail, ensuring all necessary documentation is included. Claims Follow-up: Proactively follow up on outstanding insurance claims, appeals, and denials, working to resolve any issues promptly. Industry Knowledge: Maintain up-to-date knowledge of dental insurance policies, industry changes, and regulatory requirements. Collaboration: Work closely with the front desk and clinical teams to ensure accurate patient information and treatment codes are used. Customer Service: Provide excellent customer service by addressing insurance-related inquiries and concerns with professionalism and empathy. Financial Guidance: Educate patients on available payment options for services not covered by insurance, helping them make informed decisions.    Requirements:  Previous experience with dental insurance verification and claim processing. High school diploma or equivalent. Prior experience as a dental insurance coordinator or in a similar role is preferred. Excellent communication and interpersonal skills, with the ability to explain complex insurance information clearly. Detail-oriented with a strong ability to maintain accurate records and documentation. Proficiency in dental practice management software and Microsoft Office Suite. Ability to multitask and manage time effectively in a fast-paced environment. Strong problem-solving skills to navigate insurance claim discrepancies and denials. High level of professionalism and a patient-centric attitude, with a commitment to delivering outstanding customer service. *****MUST HAVE DENTAL INSURANCE EXPERIENCE******  Why This Role Exists:   This role is essential in navigating the complexities of dental insurance, ensuring that patients are well-informed about their coverage, and that claims are processed efficiently. The Insurance Coordinator acts as a liaison between the patients, insurance companies, and the dental team, making sure that financial aspects of care are handled professionally and transparently, thus allowing patients to focus on their treatment and well-being.  Expectations:  The Dental Insurance Coordinator is expected to handle all insurance-related tasks with accuracy and efficiency, ensuring that patients receive the full benefits of their coverage. Collaborate effectively with both the clinical team and administrative staff to ensure smooth operations and positive patient outcomes. Maintain a proactive approach to resolving any insurance-related issues, contributing to a stress-free patient experience. Why You Should Join Our Team A career with us offers the opportunity to work in a collaborative, patient-focused environment where administrative and clinical teams come together to deliver the best dental care possible. Our office values diversity and continuous learning, and we are committed to supporting our team members' growth, both professionally and personally. Your Benefits & Perks: BCBS High Deductible & PPO Medical Insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/ Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more. 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