Dental Front Office Job in Miami, Florida

(Job ID: 537023)

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Description

This is a great opportunity for a Dental Front Desk/Treatment Coordinator professional with proven knowledge of dental insurance verifications, the Dental Front Desk full cycle experience including successful Treatment Planning with patients of all ages. The candidate must have good sales strategies, must have a very welcoming professional character, image, and must be able to be energetic, quick learner, multi-tasker and able to provide great customer service to all patients, visitors, internal staff members and doctors. Below are the key requirements and responsibilities: Greeting and welcoming patients to the practice with a positive attitude. Energetic, positive attitude always, quick learner, takes constructive criticism well without getting defensive. Excellent experience with Customer Service is required. Fully bilingual is required (English/Spanish) with verbal, written, and strong communication fluency and accuracy. Previous experience in handling all Dental Front Desk duties in General Dental Office. Experience with Dental Insurance. Experience with knowing how to accurately obtain insurance verification breakdowns. Experience with presenting Treatment Plans with successful closed treatments. Answer incoming calls with proper screening techniques and assistance. Scheduling patients, follow-ups, re-calls, or canceling appointments with strategy and consistency, always making sure that the day is productive. Able to multi-task while maintaining an organized work area. Must be able to work quickly and ALWAYS check for accuracy before finalizing tasks. Maintain and manage all patient records in compliance to HIPAA standards and regulations, also with knowledge of OSHA standards and maintain OSHA records accurately. Collect and receive patient payments correctly at time of treatment. Follow all office protocols, policies and procedures correctly and consistency. Use initiative, able to complete all tasks without being told what to do. Use proper judgement and able to make Front Desk decisions while communicating with the Doctor. Must always communicate clearly with all staff members and work in a team environment. A top-performing Dental Front Desk/Treatment Coordinator will perform all duties in a manner that ensures top efficiency, productivity, and running a successful dental practice. We look forward to meeting you!