Dental Front Office Job Posting

Dental Front Office Job in Charlotte, NC (208293)

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Job Details
Job Id/Status: 208293 / EXPIRED
Job Posted/Updated:03/22/2018
Position:Dental Front Office
Specialty:General
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur
Location: Charlotte, NC 28269
 
Description
University City/Mallard Creek Area Dental Practice in search of a World Class Business Assistant: Philosophy: Do you like to learn, be appreciated and challenged? Join our friendly, patient centered, progressive (strong commitment to CE and advanced technology), complete health team driven practice. The Insurance Coordinator is accountable for establishing, achieving, and maintaining the integrity of insurance claims within the practice. Depending on the accountability delegation between the Insurance and Treatment Coordinator, the Insurance Coordinator is responsible for submitting necessary insurance documentation to ensure insurance carriers make restitution quickly, overseeing practice collections, and maintaining minimum outstanding balances. The outcome is to maintain a zero balance office and all claims paid within 30 days in coordination with Treatment and Appointment Coordinators. If you are cheerful, enjoy putting people at ease, like to educate patients and run on time, this is your career opportunity. Job Responsibilities: Patient Investment Liaison: *Utilization of our practice management software to generate information necessary for billing purposes any patient with an outstanding balance. *Manage all EOB’s (post, review & follow up), correspondence and claims to and from insurance companies. Files appeals as necessary to receive proper payment, which include narratives and electronic x-ray attachment. *Post patient payments, deductibles and note progress for claim resubmittal if needed to primary or secondary insurance in patient ledgers. Ensure proper balancing of patient ledgers. *Research refund requests and prepares requests for approval, and handles and maintains all credits reported and issued. *Generates aging reports for outstanding insurance claims and investigates all non-payments. *Calls ALL patients with an outstanding balance and explains the balance. This keeps an open line of communication and a sense of trust to patient. Practice & Insurance Company Liaison: *Electronic claim submittal and maintenance *Be aware of problems in the practice management software and understand how the clearinghouse system works for our claims. *Communicate potential coding problems, trends and insurance issues to the appropriate support. *Keep Usual and Customary Rates for practice location within the highest potential percentile. *Research best PPO options and fees per insurance company for yearly review. Back-up Treatment Coordinator as needed: *In layman’s terms, review with patients benefits the nature of the treatment plan, answer questions and concerns, discuss financial options, and make agreements (in writing) with regard to treatment, investment and method of payment with an estimation of insurance. *Be familiar and comfortable setting a patient up with third-party financing options (CareCredit, etc). *No patient should be scheduled without a signed financial arrangement in place. The successful applicant will have at least 3-5 years of dental front office experience, and a working knowledge of Dentrix. Salary and benefits are competitive and commensurate with experience. If interested please respond to this by doing the following: 1) Send an email to [please sign-in to view contact information]. In the subject line of the email put "I'm your world class Business Assistant" 2) In the body of the email write in xxx words or less why you are the right person for the position. 3) Please attach your resume.