University City/Mallard Creek Area Dental Practice in search of a World Class
Do you like to learn, be appreciated and challenged? Join our friendly, patient
centered, progressive (strong commitment to CE and advanced technology),
complete health team driven practice.
The Insurance Coordinator is accountable for establishing, achieving, and
maintaining the integrity of insurance claims within the practice. Depending on
the accountability delegation between the Insurance and Treatment Coordinator,
the Insurance Coordinator is responsible for submitting necessary insurance
documentation to ensure insurance carriers make restitution quickly, overseeing
practice collections, and maintaining minimum outstanding balances. The outcome
is to maintain a zero balance office and all claims paid within 30 days in
coordination with Treatment and Appointment Coordinators. If you are cheerful,
enjoy putting people at ease, like to educate patients and run on time, this is
your career opportunity.
Patient Investment Liaison:
*Utilization of our practice management software to generate information
necessary for billing purposes any patient with an outstanding balance.
*Manage all EOB’s (post, review & follow up), correspondence and claims to
and from insurance companies. Files appeals as necessary to receive proper
payment, which include narratives and electronic x-ray attachment.
*Post patient payments, deductibles and note progress for claim resubmittal
if needed to primary or secondary insurance in patient ledgers. Ensure
proper balancing of patient ledgers.
*Research refund requests and prepares requests for approval, and handles
and maintains all credits reported and issued.
*Generates aging reports for outstanding insurance claims and investigates
*Calls ALL patients with an outstanding balance and explains the balance.
This keeps an open line of communication and a sense of trust to patient.
Practice & Insurance Company Liaison:
*Electronic claim submittal and maintenance
*Be aware of problems in the practice management software and understand
how the clearinghouse system works for our claims.
*Communicate potential coding problems, trends and insurance issues to the
*Keep Usual and Customary Rates for practice location within the highest
*Research best PPO options and fees per insurance company for yearly
Back-up Treatment Coordinator as needed:
*In layman’s terms, review with patients benefits the nature of the
treatment plan, answer questions and concerns, discuss financial options,
and make agreements (in writing) with regard to treatment, investment and
method of payment with an estimation of insurance.
*Be familiar and comfortable setting a patient up with third-party
financing options (CareCredit, etc).
*No patient should be scheduled without a signed financial arrangement in
The successful applicant will have at least 3-5 years of dental front office
experience, and a working knowledge of Dentrix. Salary and benefits are
competitive and commensurate with experience.
If interested please respond to this by doing the following:
1) Send an email to [please sign-in to view contact information]. In the subject line of the email put
"I'm your world class Business Assistant"
2) In the body of the email write in xxx words or less why you are the right
person for the position.
3) Please attach your resume.