Dental Front Office/Manager Job Posting

FO
  Tuesday, 22 January 2019

Dental Front Office/Manager in ColumbiaColumbia, Tennessee 38401

  Tuesday, 22 January 2019
  • Job Type: PERM
  • Specialty: Pediatric
  • Days of Week: Mon, Tue, Wed, Thur
  • Job Type: PERM
  • Specialty: Pediatric
  • Days of Week: Mon, Tue, Wed, Thur

Description

Join a wonderful team! We have an exciting opportunity for a take-charge, organized professional; could that be you? Are you an intelligent person with a magnetic personality, who enjoys working with children? Would you like to be part of a team that values quality care and each other? Are you passionate about making a positive difference as both a member of our team and an advocate for our patients? We are a fun team dedicated to making a visit to the dentist something that children look forward to and enjoy. We are passionate about setting kids up for a lifetime of healthy smiles. If you are excited about this opportunity, please apply here with a short message telling us what excites you aboabout joining a team and what you think you can contribute to the team. See below Job description and requirements:Patient Services Coordinator Position Summary: Under direct and indirect supervision, answer inquiries and obtain information for general public, patients, visitors, and other interested parties. Provide information to callers; perform routine clerical and adadministrative functions such as drafting correspondence, scheduling apappointments, organizing and maintaining paper and electronic files. Working Conditions/Physical Requirements: • Sitting 80%• Standing/walking 20%• Moderate noise levels from dental and other lab equipment.• Medical, office, and lab setting.• Minimum lifting requirements of 35 pounds in order to accept equipment deliveries, and pack and unpack office supplies.• Frequent client and interoffice personnel interaction as this position meets and greets patients and is heavily dependent on excellent customer interaction.• Hearing – Must be able to hear telephonic equipment and comfortably communicate with patients and others by telephone and in person.• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines. Essential Functions: • Operate telephone, screen and forward calls, providing information,taking messages and scheduling appointments.• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.• Learn to operate new office technologies as they are developed and implemented. • Memorize and use scripts effectively both over the phone and in person.• File and maintain records.• Collect, sort, distribute and prepare mail, messages and courier deliveries.• Provide information about the practice, such as location of offices,employees within the organization, or services provided.• Transmit information or documents to patients, using computer, mail, or facsimile machine.• Must always represent the practice in a professional, pleasant, and cooperative manner. • Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.• Must be able to work both independently and cooperatively in team settings. • Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars. • Other duties and tasks, as assigned periodically.Success Factors: • Always maintain the highest level of confidentiality to HIPAA standards.• Adhere to strict safety guidelines and procedures to OSHA and office standards.• Must be comfortable seeing and able to maintain a professional demeanor and attitude while working around blood and unpleasant smells.• Must be detail oriented in order to prepare and process business correspondence.• You must be flexible and understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.• Must demonstrate active listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.• Must demonstrate good reading comprehension - understanding written sentences and paragraphs in work related documents.• Must demonstrate excellent communication skills - talking to others to convey information effectively.Experience and Education:• High School Diploma.• Accurate typing at 40 words per minute.• One Year Minimum Office/computer experience.• Preferred Two Years dental experience. • Customer service experience