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May 31, 2021
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We are currently seeking several full time Registered Dental Assistants to add to our team of 700+ employees. CentroMed is recognized in San Antonio and the surrounding areas as a leading health care provider for quality customer service, clinical excellence, comprehensive care, and responsiveness to community needs. The Registered Dental Assistant will be responsible to provide a range of clinical procedures and staff support in a full range of dental operational services. The Registered Dental Assistant will provide quality care and services to patients by assisting the dentist and other dental staff in a variety of chair-side dental procedures, patient care, office, and laboratory duties. The RDA will affect the efficiency and productivity of patient flow through timely, accurate, and professional preparation of patients, including taking and processing x-rays. The RDA must be knowledgeable in all dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials. PRIMARY RESPONSIBILITIES Achieve Results 1. Ensure all patients enjoy a positive experience, and are treated with the care and compassion expected. 2. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements. 3. Affect favorable billing and collection outcomes. Ensure all patient service(s) in timely and accurately manner is correct upon check out of patient. Operational Excellence 4. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures. Relationships 5. Develop favorable relationships with all patients. Instruct patients and their family members on general oral health care and/or information related to post-treatment care as appropriate. 6. Establish favorable working relationships with all staff members associated with clinic operations, including Dental Customer Services Reps (CSR), dental hygienists, dentists, and related staff. Stewardship and Professionalism 7. Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times. 8. Ensure compliance and attention to all corporate policies and procedures. ESSENTIAL FUNCTIONS 1. Prepare and maintain dental instruments, materials and equipment. 2. Collect and record patient health histories (dental and medical) and record information for dentist’s reference prior to examination. 3. Help patients feel comfortable before, during and after dental treatment. 4. Conduct work in compliance with office policies and procedures, safety and OSHA guidelines. 5. Expose radiographs. 6. Assist dentist chair-side by organizing and preparing instruments for dentist’s use and assisting as needed during procedures. 7. Advise patients in oral hygiene and dental care. 8. Follow through with post-visit duties. 9. Backup the other staff positions provide relief and support to other staff functions and perform office duties as requested. 10. Interact positively with a diverse, sometimes difficult, and demanding patient population. 11. Provide services in a manner that is appropriate for the patient’s age, demonstrate knowledge and skills necessary to meet the patient’s physical, psycho social, educational, and safety needs. 12. Demonstrate commitment to the mission of the organization in promoting dental health. 13. Read, write and maintain patient records and related administrative documentation. 14. Utilize the requisite tools, systems, technology and equipment in the collection of patient data, records management and collections. 15. Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials. 16. Perform other related duties as assigned. PERFORMANCE STANDARDS Performance will be evaluated by the Director of Community Clinics for Dental Services and the Lead Dental Assistant using the Performance Evaluation CDB Form 1006c(Rev 2/94) wherein a satisfactory overall rating is considered as a minimum acceptable level of performance. POSITION REQUIREMENTS: Education A. High school diploma or equivalent plus graduate from accredited Dental Assisting Program. B. Successful completion of a dental assistant licensing as required by the state. C. RDA-Radiation safety certification or successful completion of a radiation safety course. Texas State Board of Dental Examiners licensed. D. CPR certified. E. Nitrous Oxide Monitoring Certification preferred. F. Sealant Certified or Sealant Course certificate of attendance preferred. Experience A. Demonstrates success with clear thinking and ability to reorganize as needed. B. Demonstrates success in working independently, prioritization and problem solving. C. Demonstrates success in organization abilities. D. Demonstrates success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills. E. Demonstrates success in customer service/patient services or working with the general public, preferably in a medical or dental care facility. F. Demonstrates success in managing difficult customer situations. G. Knowledge of dental practices and procedures. Two years of clinical work experience preferred. H. Demonstrated success and experience with direct patient services and the proper knowledge and use of dental care devices and equipment. Physical/Environmental A. Bilingual (Spanish and English) required. B. Ability to move freely (standing, stooping, walking, pushing and pulling). C. A medium to high level of manual dexterity required. Ability to use hands to finger, handle, or feel; reach with hands and arms. D. Occasional lifting and pushing E. Normal accessibility and mobility throughout the region required F. Normal overtime/extended work hours G. Must be able to meet the attendance requirements of the position. H. Must be able to travel independently to other locations as needed.