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Aug 31, 2021
Mon, Tue, Wed, Thur, Fri
We are looking for an additional member to join our fabulous administration team. We are a completely digital office, so computer skills are essential. Equally important is a positive attitude. Our office runs so smoothly because no one does just “their job”, we all help wherever needed to ensure the best experience for our patients. Work Schedule: Monday – Friday 7:30 to 5:30 (occasionally if we run late you would stay until the patient is dismissed) Salary range $48,000 - $60,000 based on experience Requirements: • Excellent communication skills • Experience with Dentrix Dental Software • Experience scheduling patients • Experience with dental benefits and filing claims • Experience with Third Party Financing Job Duties include: - Taking phone calls with a smile in your voice and helping our patients with what they need - Checking out patients and collecting co-pays when needed - Schedule or reschedule our patients as needed - Monitor online scheduling and coordinate with Weave - Monitor online appointment reminders - Maintaining emails and text messages from patients regarding their appointments - Presenting treatment plans and making financial arrangements for patients - Updating insurance benefits - Working with team to maintain a full schedule - Sending referral letters as needed - Communicating with the building management as needed for maintenance, etc. - Coordinating general office operational needs: scheduling maintenance as needed - Coordinating sleep studies and oral sleep appliance therapies as needed - Collecting and distributing the mail - Organizing bills for the doctor to pay and filing after payment - Occasional claims filing and follow-up - Ordering supplies for the front office and reception area as needed - Help to coordinate the high-end esthetic case presentations - Helping with updating social media
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