Nov 17, 2022
Mon, Tue, Wed, Thur
AIDS Outreach Center, Inc.
GENERAL DESCRIPTION: Reporting to the¬¬¬¬¬ Director of Administrative Services, the position provides support to the oral health program. This position collaborates with clients, case managers, financial managers, dental office manager, administration and the dental director. Candidate(s) will have a minimum of two years of experience in a fast-paced health office, highly interactive customer service environment including experience in the dental or medical industry with scheduling and utilizing a dental management software or similar Electronic Health Record system. PRIMARY RESPONSIBILITIES: • Punctuality and Attendance are required. • Must be able to work 7:00AM – 4:00PM, Monday – Thursday. • Greet patients and provide a welcoming, interactive patient experience in person and over the phone. • Manage front office by answering incoming calls, checking-in and checking-out patients, as well as collecting and posting payments. • Respond to voicemails and emails in a timely manner. • Schedule and confirm appointments. • Verify patient information and eligibility of oral health services including Provide Enterprise, Certification/re-certification of Ryan White, medical labs, and HIPAA/privacy forms. • Direct clients to fill out and sign medical history form and consent for dental treatment. • Maintain a full schedule of patients daily. • Enter data into the dental software and Provide Enterprise. • Scan and efax information (check incoming faxes and scan into appropriate software). • Assist with insurance verification. • Assist with end of the day deposits and credit card processing. • Participate in agency meetings, work sessions and events as requested. • Assist with other office duties as requested or needed. • Assist in transportation for clients. QUALIFICATIONS: High school diploma or equivalent; bi-lingual Spanish skills required; front office experience; dental software experience, MS office experience, knowledge and familiarity with dental insurance, excellent communication and interpersonal skills; organized with the ability to prioritize and multi-task; punctual and dependable.
Create your free account with DentalPost to apply.Register & Apply