Feb 26, 2023
Tue, Wed, Thur, Fri
Lake Pointe Family Dentistry
Front Desk Associate Position Overview Do you enjoy providing exceptional service and support to others? Do you dream of a place where you are empowered to learn and grow your career for the long haul? Great! This position may be perfect for you! Location Lake Pointe Family Dentistry proudly serves the South Charlotte, North Carolina community. We are close to Uptown Charlotte and the South Park area. The U.S. National Whitewater Center that offers whitewater rafting; trails for hiking, running and biking; ropes courses is only 10 miles away. Due to the closeness to Uptown, a sports enthusiast will enjoy catching a Hornets, Panthers, or Knights game. We are located close to the new City Park area and Tyvola Farmer’s Market! Practice Overview At Lake Pointe Family Dentistry, we are dedicated to bringing remarkable service to those who visit our practice. Our practice’s main objective is to provide outstanding patient care and quality dentistry. Our staff is wholeheartedly devoted to serving all of our patients’ dental needs and making them feel as comfortable as possible. We firmly believe that our general dentistry practice functions like a family. We believe in celebrating the milestones, and collaborating with each other to get to the finish line! What You’ll Be Working On * Ensure the highest standards of customer service are delivered to our clients * General administration tasks such as scheduling patients, collecting payments, posting insurance checks, run accounting and insurance reports, sending claims electronically, daily and monthly reports, etc. * Ensure accounts receivable and accounts payable are executed appropriately * Presenting treatment plans to patients * Collecting insurance breakdowns and determine insurance coverage for procedures performed in office Qualifications * Minimum of 4-5 years of experience working as a front desk associate in a dental office required * Dentrix experience required * Knowledge of working up a treatment plan using fee schedules * Knowledge on how to get insurance verifications and understanding EOB’s. (***Please note we have a 3rd party insurance verification and EOB entering company, so this won’t be a day to day requirement to review or get for you to do). * Knowledge of dental terminology and procedures required * Highly motivated, with a demonstrated passion for providing great customer service * Demonstrated commitment to ethics and integrity * Daily and monthly reporting * Monthly Billing and statement mailing. * Strong interpersonal, written, and verbal communication skills * Team player with the ability to work independently on goals and objectives * Strong organization, time management, and attention to detail What’s In It For You * Competitive hourly wages, $22-25/hour * Holiday pay * 401K eligibility * Paid time off * CE * Medical Insurance We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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