May 16, 2023
Mon, Tue, Thur, Fri
Northeast Orthodontic Specialists
Northeast Orthodontic Specialists are seeking a highly motivated and caring individual to join our growing team as our full-time Treatment Coordinator. If you are great with people, have a strong attention to details, and excellent in time management, this could be your perfect fit! As a Treatment Coordinator, you will play a vital role in our growing practice. You will be responsible for educating patients about treatment and finance options, answering questions, and scheduling appointments. You will work closely with our orthodontist to ensure that each patient receives the best care possible and has a positive experience with our office. The ideal candidate will have: • A strong work ethic and a self-motivation to succeed • Excellent communication skills and a friendly, professional demeanor • Ability to explain treatment plans and insurance/finance options to patients • Strong organization and time management skills, ability to prioritize tasks • Customer service “Can do” attitude • A willingness to learn and be coached • Relevant experience in a dental or orthodontic office not required Responsibilities of the job include: • Communicate with all new and pre-treatment pending patients • “Meet and Greet” new patients to get our orthodontist fully prepared • Present the recommended treatment options to patients and answer their questions • Present financial options to patients • Follow up and track pending patients and patients in observation program • Provide basic and accurate information to patients (in-person, phone or email) • Take thorough and detailed notes • Basic office duties such as answering calls, photocopying, and emailing. Compensation is based upon experience and includes 401K with matching, uniforms, paid vacation and holidays, bonus opportunities, and free orthodontic treatment. Our office is open Monday, Tuesday, and Thursday from 8:30a-5p and Fridays from 7a-2p. Wednesdays are non-patient admin days. We rotate between two offices in Blue Ash and Loveland, Ohio.
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