Dental Front Office Job in Alexandria, Virginia

(Job ID: 544616)

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Description

Rockstar Front Office Administrator! Do you want to be a part of something incredibly special?! Do you want to help create an amazing culture where our entire team loves coming to the office every day and being part of the unique patient experience we provide to our families, friends, and neighbors here in Alexandria? Have you ever wanted to enjoy coming to work because you enjoy seeing and being around the people who work hard with you to create and maintain that amazing, fun culture? If you answered with an enthusiastic 'yes' to those questions, then you are exactly what we want as one of the faces of our brand-new, beautiful dental office and a pillar of strength within our team! Our beautiful, new state-of-the-art dental office construction has just been completed, and we are seeking an energetic and highly motivated dental patient liaison who is passionate about helping people solve problems and improve their lives to join our team, starting in mid-August 2025. The beautiful new office will look, feel, smell, and sound amazing as well as include amenities, comforts, and the best new technology for our team and our patients to help you feel inspired as you go all in, 100% dedicated to the exceptional vision we have for this place as we embark on this extraordinary journey together! Fun perks of being a team member: Gym membership to Planet Fitness of your choice. Paid for Holidays (i.e., Thanksgiving, Christmas, New Year's, etc.), PTO, in-house dental benefits, and birthday celebration bundle. As a member of our team, you will have access to excellent training and opportunities for ongoing education. We will constantly strive to improve ourselves and our patient experience together as a team. Consistent and thoughtful communication between all team members will be vital to our success in ensuring everyone is on the same page regarding their job descriptions and responsibilities. We believe and maintain an open—door policy. We welcome and encourage new, creative, and innovative ideas to help foster, grow, and advance our vision of patient-centered care. Applicants should have a minimum of 1 year of dental front office experience, be knowledgeable in insurance codes, submission, and eligibility. The ideal candidate will be willing to assist in any area of the practice as needed, possess excellent communication skills, and be open to learning new, innovative approaches. Prior knowledge of dental assisting is not required, as the team will be receiving training before opening. Fluency in Spanish is preferred. If you're looking to feel challenged and inspired at work, seeking more variety in your job, and eager to join a fantastic team, please submit your resume along with a cover letter that explains how you can be a valuable asset to our practice, patients, and team. ONLY APPLICATIONS WITH BOTH DOCUMENTS WILL BE REVIEWED. We're thrilled about the exciting opportunities ahead, and we're searching for someone genuinely passionate about joining us on this remarkable journey! We would love to have you on board! The ideal candidate will be proactive, detail-oriented, and committed to elevating the patient experience through excellence in administrative performance and interpersonal communication. Key Responsibilities and Skills Include (but are not limited to): Duties Greet patients warmly and manage front desk operations, including check-ins and check-outs. Schedule appointments and manage patient records efficiently using Open Dental software. Assist with documentation review to ensure accuracy and completeness of patient information. Process insurance claims and verify patient insurance coverage. Maintain a clean and organized office environment, ensuring all areas are ready for patients. Collaborate with dental staff to facilitate smooth patient flow during appointments. Utilize Open Dental PMS for managing patient data and documentation. Handle phone inquiries, respond to emails, and provide information regarding services offered. Skills Strong clerical skills with experience in front desk operations, preferably in a dental office or hospital setting. Proficiency in using dental software such as Open Dental, Dexis, Flex, and DTX is highly desirable. Familiarity with dental billing coding for accurate documentation is a must. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Attention to detail for thorough documentation review and record keeping. Ability to multitask in a fast-paced environment while maintaining professionalism. A compassionate demeanor with a focus on providing excellent patient care.